Download or read book Annual Report For 2004 written by Great Britain: Parliament: House of Commons: Liaison Committee and published by The Stationery Office. This book was released on 2005 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annual report For 2004 : First report of session 2004-05, report, together with appendices and formal Minutes

Download or read book The Ombudsman Enterprise and Administrative Justice written by Trevor Buck and published by Routledge. This book was released on 2016-02-17 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.

Download or read book Ombudsmen written by Mary Seneviratne and published by Cambridge University Press. This book was released on 2002-09 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of Butterworths 'Law in Context Series', this is a description and evaluation of the UK public sector ombudsman system, focusing on the Parliamentary, Health Service and Local Government ombudsmen in England. It also covers the public sector ombudsmen in Scotland, Wales and Northern Ireland.

Download or read book Public Services Ombudsman written by Great Britain: Law Commission and published by The Stationery Office. This book was released on 2010-09-02 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report presents proposals by the Law Commission for reforms to make it easier to complain if you suffer poor public services. The public services ombudsmen have wide-ranging powers to investigate complaints against health service providers, housing associations and a host of Government departments and agencies. Complaints are dealt with for free and can result in financial compensation and an apology. But the procedures for making a complaint are often outdated and inconsistent. For example, complaints must usually be submitted in writing and in some cases can be made only through an MP. The proposed reforms will help to keep cases out of court: under current rules the ombudsman should not deal with a complaint after court proceedings have begun, even if the complainant was badly advised to go to court. In future, the Law Commission would like courts to transfer appropriate cases to the ombudsman. The consultation focuses on five statutory ombudsmen: the Parliamentary Commissioner for Administration, Public Services Ombudsman for Wales, and the Local Government, Health Service and Housing Ombudsmen

Download or read book Complete Public Law written by Lisa Webley and published by Oxford University Press (UK). This book was released on 2012-05-17 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Complete Public Law' combines extracts from key primary and secondary materials with jargon-free text to provide a resource for the student new to the study of constitutional and administrative law.

Download or read book Ombudsmen and ADR written by Naomi Creutzfeldt and published by Springer. This book was released on 2018-05-02 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.

Download or read book Research Handbook on the Ombudsman written by Marc Hertogh and published by Edward Elgar Publishing. This book was released on 2018-11-30 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.

Download or read book Pre appointment hearing for the post of Parliamentary and Health Service Ombudsman written by Great Britain: Parliament: House of Commons: Public Administration Select Committee and published by The Stationery Office. This book was released on 2011-07-08 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: The current Parliamentary and Health Service Ombudsman, Ann Abraham, has announced her intention to retire. Dame Julie Mellor is the Government's preferred candidate for the post. A pre-appointment hearing was held on 6 July 2011 and the Committee has concluded that Dame Julie Mellor has both the professional competences and personal independence necessary to fulfil the role

Download or read book Conciliation in Healthcare written by Anne Ward Platt and published by CRC Press. This book was released on 2018-04-19 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process. Conciliation has uses beyond the resolution of complaints. It can be of value in any situation where the clinical relationship has broken down. Equally, it may be used in an attempt to restore relationships as part of conflict management, either within the NHS or in other organisations where conflict or disagreement exists. This concise, practical guide clearly sets out the role of conciliation, and dispels the many misconceptions surrounding procedures and expectations. Conciliation in Healthcare provides invaluable resources for all healthcare staff involved in complaints, either from an operational, strategic or academic perspective. This includes conciliators themselves and those involved in their training, and staff with specific responsibilities for implementing complaints procedures, both in the public and private sectors. It's also highly recommended for those who provide advocacy and support for complainants, as well as those against whom complaints have been made.

Download or read book Public Law written by Andrew Le Sueur and published by Oxford University Press. This book was released on 2023-06-04 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Law: Text, Cases, and Materials offers a fresh approach to the study of constitutional and administrative law by exploring how the law works in practice.The inclusion of extracts from key cases, government reports and academic articles demonstrates the law in action and the incisive commentary that accompanies them explains the significance of each. The expert authors have distilled their knowledge of the institutions and legal principles intoconcise, focused prose, and they encourage reflection through regular questions and hypothetical examples.This leading text provides students with a thorough and wide-ranging knowledge of public law, together with a full understanding of the theoretical and political debates in this fascinating and dynamic area of law.Digital formats and resourcesThe fifth edition is available for students and institutions to purchase in a variety of formats, and is supported by online resources.- The e-book offers a mobile experience and convenient access along with functionality tools, navigation features and links that offer extra learning support: www.oxfordtextbooks.co.uk/ebooks- The online resources that support the book include multiple-choice questions with answer feedback for students to test their understanding

Download or read book Cases and Materials on Constitutional and Administrative Law written by Brian Thompson and published by Oxford University Press. This book was released on 2021-10-14 with total page 737 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cases and Materials on Constitutional and Administrative Law provides an essential collection of key primary and secondary materials with incisive commentary from the authors.

Download or read book A Government that Worked Better and Cost Less written by Christopher Hood and published by OUP Oxford. This book was released on 2015-04-03 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The UK is said to have been one of the most prolific reformers of its public administration. Successive reforms have been accompanied by claims that the changes would make the world a better place by transforming the way government worked. Despite much discussion and debate over government makeovers and reforms, however, there has been remarkably little systematic evaluation of what happened to cost and performance in UK government during the last thirty years. A Government that Worked Better and Cost Less? aims to address that gap, offering a unique evaluation of UK government modernization programmes from 1980 to the present day. The book provides a distinctive framework for evaluating long-term performance in government, bringing together the 'working better' and 'costing less' dimensions, and presents detailed primary evidence within that framework. This book explores the implications of their findings for widely held ideas about public management, the questions they present, and their policy implications for a period in which pressures to make government 'work better and cost less' are unlikely to go away.

Download or read book An Introduction to Law written by Phil Harris and published by Cambridge University Press. This book was released on 2016 with total page 525 pages. Available in PDF, EPUB and Kindle. Book excerpt: An extensively updated introduction to law through a 'law in context' perspective.

Download or read book Cases and Materials on Constitutional and Administrative Law written by Michael Allen and published by Oxford University Press, USA. This book was released on 2011-05-26 with total page 778 pages. Available in PDF, EPUB and Kindle. Book excerpt: Filling a need for a case and materials book on constitutional and administrative law, this textbook reflects the latest thinking particularly in relation to the European Communities.

Download or read book No Fault Approaches in the NHS written by Sonia Macleod and published by Bloomsbury Publishing. This book was released on 2023-01-12 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores how concerns can be raised about the NHS, why raising concerns hasn't always improved standards, and how a no-fault open culture approach could drive improvements. The book describes a wide range of mechanisms for raising concerns about the NHS, including complaints, the ombudsman, litigation, HSIB, and the major inquiries since 2000, across the various UK jurisdictions. The NHS approach is contextualised within the broader societal developments in dispute resolution, accountability, and regulation. The authors take a holistic view, and outline practical solutions for reforming how the NHS responds to problems. These should improve the situation for those raising concerns and for those working within the NHS, as well as providing cost savings. The no-fault approaches proposed in the book provide long-term sustainable solutions to systemic problems, which are particularly timely given the impact of the COVID-19 pandemic on the NHS. The book will be of interest to academics, researchers, ADR practitioners, practising lawyers, and policy makers.

Download or read book Moral Leadership in Medicine written by Suzanne Shale and published by Cambridge University Press. This book was released on 2011-12-22 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the moral challenges that confront doctors as they manage healthcare institutions? How do we build trust in medical organisations? How do we conceptualize moral action? Based on accounts given by senior doctors from organisations throughout the UK, this book discusses the issues medical leaders find most troubling and identifies the moral tensions they face. Moral Leadership in Medicine examines in detail how doctors protect patients' interests, implement morally controversial change, manage colleagues in difficulty and rebuild trust after serious medical harm. The book discusses how leaders develop moral narratives to make sense of these situations, how they behave while balancing conflicting moral goals and how they influence those around them to do the right thing in difficult circumstances. Based on empirical ethical analysis, this volume is essential reading for clinicians in leadership roles and students and academics in the fields of healthcare management, medical law and healthcare ethics.

Download or read book The Parliamentary Ombudsman written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2007-03-27 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication contains an article by Dr Richard Kirkham, Lecturer in the School of Law at Sheffield University, on the history of the post of Parliamentary Ombudsman to mark the 40th anniversary of its establishment, together with a foreword written by the current postholder, Ann Abraham. The paper discusses the origins of the Office and its creation through the Parliamentary Commissioner Act 1967, as well as its existing and future role, the changing landscape of the administrative justice system and possible amendments to Office's powers. The paper concludes that "a few required amendments aside, the Parliamentary Commissioner Act remains a good piece of legislation and the constitution is much stronger for the Parliamentary Ombudsman. As well as improving the power of the citizen to gain redress, as was originally intended, Parliament itself has gained a valuable tool in the ongoing process of calling the government to account."