Download or read book American Lodging Excellence written by Laurette Dubé-Rioux and published by . This book was released on 1999 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Lodging written by and published by . This book was released on 2009 with total page 752 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book How to Run a Great Hotel written by Enda M. Larkin and published by How to Books. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotels.
Download or read book Excellence Wins written by Horst Schulze and published by Zondervan. This book was released on 2019-03-05 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.
Download or read book Journey to Excellence in Hospitality Management written by Stephen S. J. Hall and published by Dog Ear Publishing. This book was released on 2010-07 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mr. Hall is a 1956 graduate of the School of Hotel Management at Cornell University after which he served two years as a Marine Corps Of icer. He also holds an MBA with high honors from Michigan State as well as a Master's degree in Divinity from Harvard. His work experience includes the Director of Operations Support for ITT Sheraton Corporation as well as the Vice President for Administration at Harvard University. As a consultant he implemented the Quest for Quality for the American Hotel and Lodging Association He has taught Quality Assurance and Ethics at several universities including Cornell, New Hampshire, The Institut de Management Hotelier International in France and Glion in Switzerland where he also served as Director of Studies. He has published 2 books - Quality Assurance in the Hospitality Industry with the American Society for Quality Control and Ethics in Service and Tourism with the Educational Institute of AH&LA. "In today's increasingly complex and global service environment, excellence is often an elusive goal. Stephen Hall provides direction by proposing that excellence is every employee's responsibility, and that it can be achieved by focusing on the dual challenges of quality and ethics. His ideas are clear, innovative, and timely. He has written a book that will be of great value to all hospitality professionals as they strive to act with integrity and consistency, and as they work together to meet the high standards they set for themselves. This book is relevant to industry practitioners and hospitality management students alike, as it highlights the role ethical practice plays in creating successful organizations." Michael D. Johnson, Dean, E.M. Statler Professor School of Hotel Administration, Cornell University
Download or read book Managing Hospitality Organizations written by Robert C. Ford and published by SAGE Publications. This book was released on 2018-11-30 with total page 1095 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Hospitality Organizations: Achieving Excellence in the Guest Experience takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Students will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. The Second Edition includes new coverage of technology, sustainability, sexual harassment, diversity and inclusion, and ethical leadership.
Download or read book The Outlook written by Lyman Abbott and published by . This book was released on 1925 with total page 606 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Elegant Small Hotels written by Pamela Lanier and published by . This book was released on 1995-10 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elegant Small Hotels, long a tradition in the capital cities of Europe, can be found today throughout the United States. Their hallmarks are exquisitely appointed guest rooms and suites, inspired architecture, luxurious ambience and personal service par excellence. Every great American hotel described in this guide is unique. Most offer the finest cuisine to be found anywhere. Many are historic grand hotels restored to surpass even their original splendor. Others are newly built masterpieces by today's world-class designers. Each displays a special individuality that sets it apart. In these pages you will discover state-of-the-art business conference settings, quintessential vacation resorts and intimate honeymoon hideaways. Guest lists include U.S. presidents, visiting dignitaries, motion picture and performing arts celebrities - as well as discriminating travelers like yourself. Book jacket.
Download or read book American Freemason written by and published by . This book was released on 1858 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Field Stream written by and published by . This book was released on 1978-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIELD & STREAM, America’s largest outdoor sports magazine, celebrates the outdoor experience with great stories, compelling photography, and sound advice while honoring the traditions hunters and fishermen have passed down for generations.
Download or read book Outlook written by Alfred Emanuel Smith and published by . This book was released on 1892 with total page 1328 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Field Stream written by and published by . This book was released on 1976-03 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIELD & STREAM, America’s largest outdoor sports magazine, celebrates the outdoor experience with great stories, compelling photography, and sound advice while honoring the traditions hunters and fishermen have passed down for generations.
Download or read book Hotel Monthly written by and published by . This book was released on 1917 with total page 1258 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Field Stream written by and published by . This book was released on 1976-03 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIELD & STREAM, America’s largest outdoor sports magazine, celebrates the outdoor experience with great stories, compelling photography, and sound advice while honoring the traditions hunters and fishermen have passed down for generations.
Download or read book Home Journal written by and published by . This book was released on 1902 with total page 1078 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Field Stream written by and published by . This book was released on 1978-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIELD & STREAM, America’s largest outdoor sports magazine, celebrates the outdoor experience with great stories, compelling photography, and sound advice while honoring the traditions hunters and fishermen have passed down for generations.
Download or read book Skiing written by and published by . This book was released on 1969-12 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:
