Download or read book World s Best Travel Experiences written by National Geographic and published by National Geographic Books. This book was released on 2012 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features some of the world's most transformative locales, from Norway's western fjords and Cambodia's Angkor Wat to Kyoto's Moss Garden and the urban surprises of Denver, Pittsburgh, and Vancouver.

Download or read book Amazing Art Adventures written by Yolanda Zappaterra and published by Frances Lincoln Children's Books. This book was released on 2021-07-06 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Amazing Art Adventures gathers together hundreds of exciting, unexpected and memorable art experiences from around the world.

Download or read book The Ten Principles Behind Great Customer Experiences written by Matt Watkinson and published by Pearson UK. This book was released on 2013-02-14 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to create a competitive advantage for your business by offering a customer experience that’s second to none! By following a simple “ten principles” format, this book will show you how to constantly improve and build your business. The combination of psychological theory, real world case studies, worked examples and template documents provides the ‘what, why and how’ necessary to make good ideas stick and get them into practical usage, so you can enhance your customers’ experiences and keep them returning again and again. Featuring lessons from a host of winning companies such as Facebook, Lush Cosmetics, Gü puddings and John Lewis, the book is littered with uncomplicated ideas which are simple to implement and accessible to anyone.

Download or read book The Power of Moments written by Chip Heath and published by Simon and Schuster. This book was released on 2017-10-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children? This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why “we feel most comfortable when things are certain, but we feel most alive when they’re not.” And why our most cherished memories are clustered into a brief period during our youth. Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world’s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?) Many of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.

Download or read book Moments of Magic written by Shep Hyken and published by Shepard Presentations, LLC. This book was released on 1993 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Amazing Experiences of a Judge written by John Lindsay and published by Philadelphia : Dorance. This book was released on 1939 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Ultimate Fishing Adventures written by Henry Gilbey and published by Fernhurst Books Limited. This book was released on 2012-08-31 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book takes you on a remarkable journey visiting 100 destinations from Alaska to New Zealand. Fly, lure and bait fishing in rivers, oceans and lakes, from deftly dropping a fly in front of a hungry trout to shaking with fear at a rampaging giant trevally, this book covers it all._x000D_ Remarkable full-page images accompany each of the fishing adventures in this stunning coffee-table book. Written to inspire, excite and inform, there is plenty of information on the locations, the fish and how to catch them. Go on a voyage of discovery from secret African rivers to idyllic tropical islands, fight with monsters of the deep in Australia, get set for superb sport in the USA, or discover fishing delights in and around Britain and Europe._x000D_ Anglers of all sorts will treasure this inspirational collection of the world's most exceptional fishing adventures.

Download or read book Once in a Lifetime Trips written by Chris Santella and published by Clarkson Potter. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fly-fish in the virgin waters of the Chilean fjords, participate in a polar bear safari near the Arctic Circle, or spend a night in Dubai's most luxurious hotel--these are the kinds of life-altering vacations profiled in this full-color volume.

Download or read book Closer to the Light written by Melvin Morse and published by Random House Digital, Inc.. This book was released on 1991 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case studies of near-death experiences in children reveal the patients' ability to communicate with deceased relatives and friends, as well as their experiences while dead

Download or read book Atlas of Adventures written by Rachel Williams and published by Wide Eyed Editions. This book was released on 2015-08-06 with total page 91 pages. Available in PDF, EPUB and Kindle. Book excerpt: Set your spirit of adventure free with this lavishly illustrated trip around the world. Whether you're visiting the penguins of Antarctica, joining the Carnival in Brazil, or a canoe safari down the Zambezi River, this book brings together more than 100 activities and challenges to inspire armchair adventurers of any age. Find hundreds of things to spot and learn new facts about every destination. With epic adventures from the four corners of the globe and discoveries to be made on your own doorstep, this book will inspire you to set off on your own journey of discovery. - See more at: http://quartoknows.com/books/9781847806956/Atlas-of-Adventures.html#sthash.kfeVPl0u.dpuf

Download or read book Best Day on Earth written by Rough Guides and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Day on Earth is the definitive photographic guide to the world's most unforgettable travel experiences, from sunrise until after dark.

Download or read book The Experience written by Bruce Loeffler and published by John Wiley & Sons. This book was released on 2015-04-20 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience ­— the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles — Impression, Connection, Attitude, Response, and Exceptionals — give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the "customer experience" should be for your company, and the changes required to make it happen. The Walt Disney Company is the most recognized name in the world for customer service. The "Disney Experience" draws customers from all around the world,. This book describes what it takes to achieve that level of Experience, and how any organization can do it with the right strategy and attention to detail. When the Experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their Experience with others. Find "the experience" and what it means to the Organization Learn the five levels of experience, and why most companies fail at it Identify service problems that face every company in the marketplace Utilize the Experience Quotient and apply the I. C.A.R.E. principles Learn how to convert customers to ambassadors who share their story with others Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience.” Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.

Download or read book You Are Awesome written by Sebastian King and published by Balboa Press. This book was released on 2016-08-05 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his early twenties, author Sebastian King was involved in a life changing car accident. In the beginning, his parents were told to prepare for his death. King survived, but suffered from post-traumatic stress disorder. It created a new focus for him. In You Are Awesome! he shares the lessons hes learned in the aftermath of his near-death experience. King teaches eight, straightforward practices you can apply to gain the life you deserve. He addresses a variety of issues and challenges you may face on a regular basis, including: needing to change your habits; getting annoyed very easily; finding relationships difficult; needing more love in your life; finding it hard to enjoy yourself; making the time for celebration; and wanting to be more appreciated. You Are Awesome! offers a host of insights into how to lead an extraordinary life that is filled with love and awesomeness.

Download or read book The Customer Loyalty Loop written by Noah Fleming and published by Red Wheel/Weiser. This book was released on 2016-11-21 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more. The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you. You will learn a wide variety of simple but powerfully effective strategies, such as: How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more. How to use the “Butler Secret” to achieve results superior to any marketing campaign or promotion you’ll ever dream up. Why providing the best customer service isn’t enough anymore, and what you must do instead if you want your business to keep growing in the 21st century. The “Bentley Strategy” that will immediately and dramatically increase customer loyalty to your business. And many more proven tactics and strategies.

Download or read book Amazing Spaces written by George Clarke and published by Quadrille Publishing Ltd. This book was released on 2013-10-24 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: George Clarke shows how amazingly unexpected small spaces can be adapted into really practical living areas. Combining the eccentric and the inspirational with down-to-earth guidelines and information, the book will appeal not only to those dreaming of a get-away but to everyone who wants to make the most of their space at home. The book will showcase the spaces featured in the series, explaining how each build was achieved but also including new material showing how the designs might be adapted to more conventional small spaces. The spaces, and resultant possibilities, are incredibly varied, including work areas, complete homes, sleeping areas - and the ultimate fantasy escapes. There are mobile spaces, such as the old 1970s caravan that is converted into a travelling ice-cream parlour, existing structures needing a makeover, such as the canal boat that's been revamped as the ultimate bachelor pad, and the change of function of an underground public toilet that is converted into a one-bed flat. Illustrated throughout with practical artwork, before and after photos, and inspiring end results, the book also gives brilliant ideas for effective decorating, with suggestions for window, wall and floor coverings, and tips on using colour, texture and lighting.

Download or read book Little Man of Disneyland Disney Classic written by RH Disney and published by Golden/Disney. This book was released on 2015-07-28 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: This imaginative Little Golden Book, originally published in 1955, tells the story of the creation of Disneyland and the little man who lives there. Boys and girls ages 2 to 5 will love joining Mickey Mouse and Donald Duck as they meet little Patrick Begorra. Great for Disney fans, theme park enthusiasts, and Little Golden Book collectors of all ages!

Download or read book Designing Experiences written by J. Robert Rossman and published by Columbia University Press. This book was released on 2019-07-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.