Download or read book AI Understanding Customer Sentiments written by Jay Nans and published by John Nunez. This book was released on 2024-06-12 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Comprehensive Guide for Sales Managers In today's competitive market, understanding customer feedback is crucial for the success of any product. "AI: Understanding Customer Sentiments" by Jay Nans offers a detailed exploration of how businesses can leverage customer sentiments to improve products and boost sales. This ebook provides sales managers with the tools and insights necessary to transform raw customer feedback into actionable strategies. The Essence of Customer Sentiments Customer sentiments encompass the collective opinions, attitudes, and feelings that customers express towards a product or brand. This ebook emphasizes the importance of decoding these sentiments to gain a deeper understanding of customer needs and preferences. By analyzing aspects such as opinions, attitudes, feelings, and expectations, businesses can tailor their products to better meet customer demands. Practical Insights and Case Studies One of the standout features of "AI: Understanding Customer Sentiments" is its practical approach. The book includes detailed case studies, such as the analysis of customer feedback for a whey powder supplement. These case studies illustrate how to extract and analyze crucial data from customer reviews, providing a step-by-step guide on how to identify key trends, preferences, and pain points. For instance, the book explains how to gather customer reviews from various sources and conduct an initial data analysis using AI. It then delves into more detailed insights, such as identifying top-rated flavors and understanding the most common complaints. This structured approach allows sales managers to make informed decisions based on concrete data. Competitive Analysis and Market Positioning In addition to analyzing customer feedback, the ebook also guides readers on conducting thorough competitor analyses. By comparing their products with those of competitors, businesses can identify their strengths and weaknesses. This competitive analysis is essential for effective market positioning and helps in highlighting unique selling points. Here we go again, Nancy… True practical examples of how to create data tables, compare customer sentiments across different brands, and identify areas for improvement. This comprehensive approach ensures that sales managers have all the tools they need to stay ahead of the competition. Balancing Professionalism with Accessibility Jay Nans has crafted "AI: Understanding Customer Sentiments" to be both informative and accessible. The content is rich with actionable insights and detailed instructions, yet it is presented in an engaging and approachable manner. This balance makes the book suitable for busy sales managers who need a comprehensive guide that is easy to read and apply. A Priceless Resource for Sales Managers "AI: Understanding Customer Sentiments" is a valuable resource for sales managers looking to enhance their products and increase sales. By providing a detailed roadmap for decoding and leveraging customer feedback, the ebook offers practical strategies that can drive business growth. Whether you're looking to improve existing products or develop new ones, this guide provides the insights and tools necessary to understand and meet customer needs effectively.
Download or read book The AI Revolution in Customer Service and Support written by Ross Smith and published by Pearson Education. This book was released on 2024-07-16 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace How to address concerns and build strategies for reskilling and upskilling your people How to incorporate games, play, and other techniques to engage your agents with AI Explore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments... and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us
Download or read book Artificial Intelligence in Customer Service written by Jagdish N. Sheth and published by Springer Nature. This book was released on 2023-08-17 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and employees. As customer expectations dictate 24/7 availability from service departments and market pressures call for lower costs with higher efficiency, businesses have accepted that AI is vital in maintaining customer satisfaction. Yet, firms face tough challenges in choosing the right tool, optimizing integration, and striking the appropriate balance between AI systems and human efforts. In this context, chapters in this book capture the latest advancements in AI-enabled customer service through real-world examples. This volume offers a global perspective on this contemporary issue, covering topics such as the use of AI in enhancing customer well-being, data and technology integration, and customer engagement.
Download or read book Building AI Driven Marketing Capabilities written by Neha Zaidi and published by Springer Nature. This book was released on with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Leveraging AI for Effective Digital Relationship Marketing written by Santos, José Duarte and published by IGI Global. This book was released on 2024-10-11 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: Todays businesses face the pressing challenge of how to effectively engage and build lasting relationships with customers in an increasingly crowded and competitive online space. Traditional marketing tactics are no longer sufficient to capture the attention and loyalty of modern consumers who demand personalized experiences and sustainable practices from the brands they support. This shifting paradigm necessitates innovative solutions that leverage cutting-edge technologies to enhance customer engagement and foster meaningful connections. Leveraging AI for Effective Digital Relationship Marketing addresses this critical dilemma by exploring the transformative potential of artificial intelligence (AI) in revolutionizing customer relationships. By harnessing the power of AI-driven strategies, businesses can gain deeper insights into individual customer behaviors and preferences, enabling them to deliver personalized interactions and anticipate customer needs with unparalleled accuracy. Through the implementation of AI-powered solutions, companies can navigate the complexities of digital marketing with confidence, positioning themselves as leaders in building sustainable and mutually beneficial relationships with their customers.
Download or read book The AI Revolution How Artificial Intelligence Will Reshape Our Lives Careers and Future written by Rick Spair and published by Rick Spair. This book was released on with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to "The AI Revolution: How Artificial Intelligence Will Reshape Our Lives, Careers, and Future," a comprehensive exploration of one of the most transformative technologies of our time. Artificial Intelligence (AI) is not just a buzzword or a distant futuristic concept; it is a reality that is rapidly reshaping every facet of our lives. From the way we communicate, work, and learn to how we address global challenges, AI is at the forefront of innovation and change. As you delve into this book, you will embark on a journey through the history, development, and profound impact of AI. We will explore the foundational concepts that underpin AI technologies, demystify the jargon that often surrounds this field, and provide a clear understanding of how AI works. More importantly, we will examine the real-world applications of AI across various sectors, highlighting the benefits and challenges that come with integrating AI into our daily lives. The narrative will take you through the corridors of healthcare, where AI is revolutionizing diagnostics and treatment; into the financial world, where it is enhancing fraud detection and customer service; and onto the roads, where autonomous vehicles are becoming a reality. You will see how AI is personalizing education, transforming entertainment, and optimizing retail experiences. Each chapter is designed to provide insights into how AI is currently being utilized and the future possibilities it holds. Beyond the technological advancements, this book delves into the ethical considerations and societal impacts of AI. We will discuss the moral dilemmas, privacy concerns, and the need for transparency and accountability in AI development. Understanding these aspects is crucial for fostering a responsible AI ecosystem that benefits all of humanity. In the chapters dedicated to the future of work, you will learn about the skills and competencies required in an AI-driven job market. We will explore the opportunities and challenges posed by job automation and the importance of continuous learning and adaptability. This book aims to equip you with the knowledge to navigate and thrive in a rapidly changing world. We will also address the vital role of individuals, businesses, and governments in shaping the future of AI. From fostering innovation and ensuring ethical practices to promoting inclusivity and equity, the collective efforts of all stakeholders are essential for creating a balanced and beneficial AI landscape. "The AI Revolution: How Artificial Intelligence Will Reshape Our Lives, Careers, and Future" is not just an academic discourse but a call to action. It encourages readers to engage with AI positively, responsibly, and proactively. As we stand on the brink of this technological revolution, it is imperative to understand its implications and harness its potential to create a better, more equitable world. Join us as we explore the fascinating world of AI, understand its transformative power, and envision a future where technology and humanity coexist harmoniously for the greater good.
Download or read book Artificial Intelligence for Customer Relationship Management written by Boris Galitsky and published by Springer Nature. This book was released on 2020-12-23 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.
Download or read book AI in Practice A Comprehensive Guide to Leveraging Artificial Intelligence written by Rick Spair and published by Rick Spair. This book was released on 2023-06-06 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: "AI in Practice: A Comprehensive Guide to Leveraging Artificial Intelligence in Business" is a groundbreaking book that provides a comprehensive and practical exploration of the applications, strategies, and considerations involved in leveraging artificial intelligence (AI) in various business domains. Written for professionals, decision-makers, and enthusiasts alike, this book serves as a roadmap to help organizations harness the power of AI to drive innovation, improve efficiencies, and gain a competitive edge in the modern digital landscape.
Download or read book Applications of Block Chain technology and Artificial Intelligence written by Mohammad Irfan and published by Springer Nature. This book was released on with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Intersection of AI and Business Intelligence in Data Driven Decision Making written by Natarajan, Arul Kumar and published by IGI Global. This book was released on 2024-08-28 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's rapidly evolving business landscape, organizations are inundated with vast amounts of data, making it increasingly challenging to extract meaningful insights and make informed decisions. The traditional business intelligence (BI) approach must often address the complexity and speed required for effective decision-making in this data-rich environment. As a result, many businesses need help to leverage their data to drive sustainable growth and remain competitive. Intersection of AI and Business Intelligence in Data-Driven Decision-Making presents a transformative solution to this pressing challenge. By exploring the convergence of artificial intelligence (AI) and BI, our book provides a comprehensive framework for leveraging AI-powered BI to revolutionize data analysis, predictive modeling, and decision-making processes. Readers will gain valuable insights into practical applications, emerging trends, and ethical considerations, inspiring and exciting them about the potential of AI in driving business success.
Download or read book Artificial Intelligence and Human Performance in Transportation written by Dimitrios Ziakkas and published by CRC Press. This book was released on 2024-10-30 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence (AI) is a major technological advancement in the 21st century. With its influence spreading to all aspects of our lives and the engineering sector, establishing well-defined objectives is crucial for successfully integrating AI in the field of transportation. This book presents different ways of adopting emerging technologies in transportation operations, including security, safety, online training, and autonomous vehicle operations on land, sea, and air. This guide is a dynamic resource for senior management and decision-makers, with essential practical advice distilled from the expertise of specialists in the field. It addresses the most critical issues facing transportation service providers in adopting AI and investigates the relationship between the human operator and the technology to navigate what is and is not feasible or impossible. Case studies of actual implementation provide context to common scenarios in the transportation sector. This book will serve the reader as the starting point for practical questions regarding the deployment and safety assurance of new and emergent technologies in the transportation domains. Artificial Intelligence and Human Performance in Transportation is a beneficial read for professionals in the fields of Human Factors, Engineering (Aviation, Maritime and Land), Logistics, Manufacturing, Accident Investigation and Safety, Cybersecurity and Human Resources.
Download or read book Advances in Digital Marketing in the Era of Artificial Intelligence written by Moez Ltifi and published by CRC Press. This book was released on 2024-07-12 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights the technological advances that are transforming the future of digital marketing and covers important areas of research in this field. The book demonstrates advances in digital marketing as well as tools, techniques, methods and strategies based on artificial intelligence. It also identifies gaps in research into effective digital marketing tools, techniques and methods, and it bridges the interaction between digital marketing strategies and organisations’ business plans, on the one hand, and customer relations, on the other, in the age of artificial intelligence. This book presents the concepts and applications of digital marketing in the age of artificial intelligence to readers in a comprehensive manner. The book highlights the major breakthroughs and technologies in digital marketing for effective interaction, analysis, prediction and design to formulate the best strategy for a business by using artificial intelligence solutions. This enables specialists to apply advances in digital marketing in the age of artificial intelligence in the right way to serve customers and solve business problems in this competitive age. Covering the intersection of marketing and artificial intelligence, this book is a first-rate reference and an indispensable resource for business leaders, academics, salespeople, marketing professionals, managers, business owners, researchers, practitioners, instructors, college and university libraries, students, consultants, businesspeople, computer scientists, and customer-focused institutions.
Download or read book Artificial Intelligence for Business written by Rajendra Akerkar and published by Springer. This book was released on 2018-08-11 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a practical guide to artificial intelligence (AI) techniques that are used in business. The book does not focus on AI models and algorithms, but instead provides an overview of the most popular and frequently used models in business. This allows the book to easily explain AI paradigms and concepts for business students and executives. Artificial Intelligence for Business is divided into six chapters. Chapter 1 begins with a brief introduction to AI and describes its relationship with machine learning, data science and big data analytics. Chapter 2 presents core machine learning workflow and the most effective machine learning techniques. Chapter 3 deals with deep learning, a popular technique for developing AI applications. Chapter 4 introduces recommendation engines for business and covers how to use them to be more competitive. Chapter 5 features natural language processing (NLP) for sentiment analysis focused on emotions. With the help of sentiment analysis, businesses can understand their customers better to improve their experience, which will help the businesses change their market position. Chapter 6 states potential business prospects of AI and the benefits that companies can realize by implementing AI in their processes.
Download or read book Introduction to Artificial Intelligence Understanding the Basics A Comprehensive Guide to Artificial Intelligence written by Konstantin Titov and published by Konstantin Titov. This book was released on 2024-01-06 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Definition and History of AI: Explore the origins and evolution of AI, from its humble beginnings to its current transformative impact. Types of AI: Delve into the different types of AI, from Narrow AI and General AI to the intriguing realm of Superintelligent AI. Data's Crucial Role: Understand the importance of data in AI, its various types (Structured, Unstructured, Semi-Structured), and how it drives AI innovation. Fundamentals of Machine Learning: Uncover the core concepts of machine learning, from Supervised vs. Unsupervised Learning to Reinforcement Learning and Common Algorithms. Neural Networks and Deep Learning: Learn the basics of neural networks, explore the power of deep learning, and grasp the significance of Convolutional Neural Networks (CNNs) and Recurrent Neural Networks (RNNs). Natural Language Processing (NLP): Gain insights into how AI understands language, including Sentiment Analysis, Chatbots, and Translation. Computer Vision: Discover the wonders of image recognition and object detection, along with the intricacies of Facial Recognition Technology. Robotics and Autonomous Systems: Explore AI's role in robotics, from AI-driven robots to self-driving cars and drones. Ethical Considerations: Delve into the ethical aspects of AI, addressing bias, fairness, privacy, and security concerns. Real-World Applications: Witness AI's impact across industries such as healthcare, finance, and retail, and glimpse into the future of AI in various sectors. Emerging Trends: Stay ahead of the curve by exploring quantum computing's synergy with AI and the convergence of AI with the Internet of Things (IoT). Career Paths: Learn about the diverse roles in AI and the essential skills required, as well as the exciting future of work in the AI field. Whether you're a fan of AI, a student eager to learn, or a seasoned professional, "Introduction to Artificial Intelligence: Understanding the Basics" provides you with the essential knowledge to grasp, appreciate, and effectively navigate the AI revolution. Get ready for an exciting adventure into the fascinating world of artificial intelligence.
Download or read book AI for Entrepreneurs How to Leverage Artificial Intelligence for Business Success written by Shu Chen Hou and published by Kokoshungsan Ltd. This book was released on with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the transformative power of Artificial Intelligence (AI) to propel your business to new heights. AI for Entrepreneurs is an essential guide for business owners looking to leverage AI technology to boost growth, optimize operations, and stay ahead of the competition. Packed with practical strategies, this book demystifies AI, making it accessible to entrepreneurs of all sizes—whether you're a startup founder or running a small enterprise. Discover how AI is revolutionizing industries by automating routine tasks, improving decision-making, and enhancing customer experiences. You'll learn step-by-step how to identify key areas where AI can add value, choose the right tools to enhance marketing and operations, and automate processes to save time and costs. Featuring real-world success stories of entrepreneurs who used AI to scale their businesses, this book will show you exactly how to implement AI in your daily operations for maximum impact. Bonus resources include a curated list of AI tools, an action plan template, and an easy-to-understand AI glossary—everything you need to start leveraging AI today. AI for Entrepreneurs is your roadmap to making AI a powerful ally in your business journey. Get your copy and start building your AI-powered success story now!
Download or read book Artificial Intelligence and Economic Sustainability in the Era of Industrial Revolution 5 0 written by Abdalmuttaleb M. A. Musleh Al-Sartawi and published by Springer Nature. This book was released on with total page 1360 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Engineering Applications of Artificial Intelligence written by Aziza Chakir and published by Springer Nature. This book was released on with total page 443 pages. Available in PDF, EPUB and Kindle. Book excerpt:
