Download or read book Adoption of the Balanced Scorecard BSC as a Technique for Performance Evalaution in Sri Lankan Universities written by Rohana Weerasooriya and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper provides systematic research-based evidence on the usage of the Balanced Scorecard (BSC) concept in Sri Lankan Universities. This typology ranges from the BSC's origin as a multidimensional framework for strategic performance measurement that combines financial and non-financial measures to its advanced usage as an integrated strategic management system. Robert Kaplan and David Norton (1992) present their Balanced Scorecard (BSC) framework as comprehensive techniques for the performance management of their organizations. The BSC widely used method to improve on an organizations performance and it is essential for universities as the centers of education, knowledge creation and knowledge worker evolvement. However, for the evaluation of performance in universities still refers to traditional financial data, which could not understand and influence and defect of performance on a Sri Lankan Universities completely. This study explores to develop of the Balanced Scorecard framework in Sri Lanka Universities and finds that, although universities are increasingly using it. The study consists of all departments under each Management Faculties and achieved an overall response rate of 84.78%. After the Balanced Scorecard is designed, the perception of management staff on its use is also investigated. The results reveal that staff welcomed the use of the Balanced Scorecard.
Download or read book Adoption the Balanced Scorecard BSC Framework as a Technique for Performance Evalaution in Sri Lankan Universities written by Rohana Weerasooriya and published by . This book was released on 2013 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper provides systematic research-based evidence on the usage of the Balanced Scorecard (BSC) concept in Sri Lankan Universities. This typology ranges from the BSC's origin as a multidimensional framework for strategic performance measurement that combines financial and non-financial measures to its advanced usage as an integrated strategic management system. Robert Kaplan and David Norton (1992) present their Balanced Scorecard (BSC) framework as comprehensive techniques for the performance management of their organizations. The BSC widely used method to improve on an organizations performance and it is essential for universities as the centers of education, knowledge creation and knowledge worker evolvement. However, for the evaluation of performance universities still refers to traditional financial data, which could not understand and influence and defect of performance on a Sri Lankan Universities completely. This study explores to develop of the Balanced Scorecard framework in Sri Lanka Universities and finds that, although universities are increasingly using it. The study consists of all departments under each Management Faculties and achieved an overall response rate of 84.78%. After the Balanced Scorecard is designed, the perception of management staff on its use is also investigated. The results reveal that staff welcomed the use of the Balanced Scorecard.
Download or read book Factors Affecting the Adoption of the Balanced Scorecard by Small and Medium Sized Enterprises written by Dieu Thuong Ha and published by Ethics International Press. This book was released on 2024-02-09 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since its introduction by Kaplan and Norton in 1992, the Balanced Scorecard (BSC) has gradually been adopted as a fundamental system of management by many organisations. Because the BSC is mainly designed for large companies in developed countries, there is a question of its successful application in Small and Medium-sized Enterprises (SMEs), especially those in developing countries. As there is little research in this area, this book is designed to fill that gap. In this book, Vietnamese SMEs are used as the central study cases for the application of BSC. Such a system enables SMEs to meet their management needs more quickly. Lessons learned in this study can be extended not only to other Vietnamese SMEs but also to firms in other countries with similar economic conditions. The book will also provide an improved understanding on factors influencing the adopting process.
Download or read book The Trainer s Balanced Scorecard written by Ajay Pangarkar and published by John Wiley & Sons. This book was released on 2012-06-29 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish realistic and measurable targets, and align and support the rest of the organization in a strategic way. This book provides proven guidance and customizable tools to measure the role of learning and performance, link it to organizational objectives, and communicate to management results in a common language.
Download or read book The Balanced Scorecard A Critique written by Philippe-Artus Hoerle and published by GRIN Verlag. This book was released on 2009-09-03 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2005 in the subject Business economics - Business Management, Corporate Governance, grade: 1.0, Anglia Ruskin University, language: English, abstract: In today’s business environment measuring business performance is a matter of life and death within any organisation (compare Ittner and Larcker, 1998). Due to the changing nature of work and increasing competition with changing demands (Neely, 1999) the number of people interested in business performance measurement has recently increased dramatically. But business performance measurement is confronted with a vital choice what system the company should use to quantify the success of the organisation’s strategy. In this context the Balanced Scorecard(Kaplan and Norton, 1992, 1996) is almost used as a synonym for measuring Business Performance Measurement (BPM). With this in mind, the following dissertation aims at a critical exploration and assessment of the framework of the Balanced Scorecard (BSC) and it examines if this framework merits its wide popularity experienced and still experiences. Following a definition of the BSC, the author turns to the elements of the BSC with its key proclamations. Strengths and weaknesses will be outlined by considering different case scenarios. The main attention will be put on the question whether the BSC leads to better business results, as it is publicized, or if its wide use is only an outcome of its effective promotion. Before the analysis comes to an ending in which it summarises the key points, the author suggests some recommendations for organisations when using the BSC, in order to meet its problem areas. In this context the author’s personal view will be flowing in.
Download or read book Step by Step in Cascading Balanced Scorecard to Functional written by DR. IR. PRIMA A. BIROMO, and published by Gramedia Pustaka Utama. This book was released on 2013-01-15 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Buku ini berisi cara menurunkan Balanced Scorecard sampai tingkat departemen, bagian, atau seksi. *** Kelemahan dari kebanyakan organisasi, baik organisasi bisnis, pemerintah maupun non-profit, adalah karena tidak menerapkan manajemen kinerja yang baik. BSC menjawab tantangan tersebut dengan menawarkan suatu Sistem Manajemen Kinerja yang terintegrasi. Buku yang sangat praktis ini membantu kita untuk memahaminya dengan baik. -- Didie B. Tedjosumirat, President Director, PT Surveyor Indonesia Balanced Scorecard adalah program terintegrasi yang efektif dalam mentransformasikan seluruh karyawan Sierad menjadi mitra perusahaan yang secara proaktif dan penuh tanggung jawab melakukan perbaikan secara berkesinambungan di bidangnya masing-masing. BSC telah menopang pencapaian sasaran strategis perusahaan yang telah ditetapkan besama. Sebagai organisasi yang telah dibantu GML Performance Consulting, saya merekomendasikan buku ini sebagai panduan praktis untuk memastikan adanya vertical alignment antara saaran strategis perusahaan dan sasaran kinerja departemen Anda. -- Erik Surono, Managing Director, PT Sierad Produce, TBK Sangat menarik. Buku ini banyak mencantumkan kasus-kasus yang ada di Indonesia, sehingga sangat relevan dan bermanfaat bagi kita selaku praktisi bisnis. Bahasanya sederhana namun komprehensif, dan disajikan secara step-by-step. -- Henry Koenaifi, President Director, PT BCA Finance There are so many books written on Balanced Scorecard. What I found powerful in this book is K.I.S.S (Keep It Simple and Sharp!). It will lead and demonstrate you a very practical step-by-step procedures in the cascading process of Balanced Scorecard from corporate level to all departements. My organization has the privilege to engage PT GML Performance Consulting to facilitate the formation of our BSC strategy raodmap for 2010 successfully. This book has always been my reference for inspiration and guidance in the process of BSC implementation. I highly recommend this book for anyone seeking performance excellence in their organization. -- Randy Yeoh, Country Manager, PT Henkel Indonesia
Download or read book The Balanced Scorecard as Strategic Controlling Instrument Introducing the Indicators based BSC for Implementation of a Corporate Strategy from Four Different Perspectives written by Christoper Dewangga Pramudita and published by Anchor Academic Publishing. This book was released on 2016-05-10 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, many companies should not only discuss about how to obtain profits from their products. They should also be forced to use any other aspect that has the ability to increase the impact for their long-term success. Examples are: discussing about the quality of their products, the relationship between them and their customers and employees, the production process as well as marketing. Those are the challenges for all managers who are not only struggling to achieve their company’s targets - high profits - but also to achieve customers', employees' and stakeholders' satisfaction. Therefore, managers need to seek out an approach which is able to help them finishing their tasks and involves all the aspects mentioned. Nevertheless, it is not easy to reconcile conflicting demands of individual interest groups. The concept of the balanced scorecard (BSC) is one of the modern approaches to handle these challenges. The balanced scorecard is the main topic of this book. More precisely, it explains the benefits of introducing the indicators-based balanced scorecard as a strategic controlling instrument for implementation of a corporate strategy from four different perspectives: financial, customer, internal business process as well as learning and growth perspective.
Download or read book Evaluation of the Relationship Between the Implementation of Sustainability Balanced Scorecard SBSC and the Stock Performance written by Christoper Dewangga Pramudita and published by . This book was released on 2019-12-19 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2019 in the subject Business economics - Controlling, grade: 2,0, University of Applied Sciences Brandenburg, course: Finance Controlling & Accounting, language: English, abstract: In this paper, the goals will be emphasized on how the Balanced Score-card (BSC) can be improved towards a Sustainability Balanced Scorecard (SBSC) and used. Furthermore the correlation between the Implementation of Sustainability Balanced Scorecard (SBSC) and the Stock Performance in Study Case of DAX 30 Companies Performance between 2016 and 2018 would be theoretical evaluated and statistically tested. Nowadays, the term sustainability has become popular among companies to implicate social, economic and environmental pillars to their strategy and management of the company. Today, companies should not only focus on their profits, but they are also forced to concern about other issues such as social, economic and environmental. Unfortunately, many companies still do not know how to implement or measure its outcomes. Therefore, this academic paper might be helpful to assist especially managers to implement the concept of Sustainability Balanced Scorecard (SBSC) as strategic controlling for their long-term success. However, these issues would be a challenge for all managers who in general have role for planning, organizing, leading, and controlling so that they need a tool such as Sustainability Balanced Scorecard which might be supporting them. Moreover, having concern to other issues above and inserting them into the concept of Balanced Scorecard, which is in general consisting of four perspectives, such as finance, customer, internal process, and learning & growth, it might become a challenge because they probably need to spend extra more money for doing that and it might affect to their profit.
Download or read book Balanced scorecard Solving all problems of traditional accounting systems written by Khanh Pham-Gia and published by GRIN Verlag. This book was released on 2009-07-24 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper (undergraduate) from the year 2009 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, University of applied sciences, Munich, language: English, abstract: Balanced Scorecard (BSC) is a modern management tool for performance measurement and was developed in the early 1990s to overcome the limitations of managing only with financial measures. The BSC supports translating organization’s strategy into action by defining specific goals and objectives associated with the organization’s vision, providing measures, and indicating initiatives to reach those goals. It helps to solve a big problem in the practice, namely the strategy concept is often brilliant but the realizations fail. The aim of this study is to analyze whether the Balanced Scorecard can solve all problems of traditional accounting systems. To answer this question, firstly, typical problems of traditional accounting systems are studied. Afterwards, the basic concept as well as benefits and drawbacks of BSC are viewed into details. Finally, the limits and difficulties of BSC realization in practice and initiates to avoid the pitfalls are illuminated. It could be stated, that the BSC provides a holistic thinking and a balance between financial and non-financial perspectives: finance, customer, internal business process, as well as learning and growth. It helps organization to implement strategy faster and more effectively. Moreover, BSC supports managers to perform the controlling tasks, namely planning, driving, briefing and monitoring organizational activities. However, the BSC also shows some limitations and difficulties whereby the pitfalls in the practise are based on design and process failures. To avoid these pitfalls useful initiates and special features for practical design of BSC should be implemented. Taking into account this rules BSC could be used as a powerful tool for strategic management accounting.
Download or read book Botb t Kh ng K nm S anr am T K npram n Phon K npatibatng n D i Chai Balanced Scorecard written by Lisa Sawatyanont and published by . This book was released on 2009 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Balanced Scorecard AHP and TOPSIS written by Eslam Shajrawi and published by LAP Lambert Academic Publishing. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, measuring organization success and implementing effective strategies for success and performance improvement represent continuous challenges for managers, researchers and consultants and the wide variety of organizations rethinking their performance management and measurement systems by adopting the concept of Balanced Scorecards (BSC) as a new approach to strategic management system and performance measurement and control that aims to clarify strategy and to translate it into action and used by organizations as a tool to assess and manage organizational performance and to develop a performance evaluation structure including Key Performance Indicators (KPI's) selection using an AHP and TOPSIS methodology for multi-criteria decision making analysis for screening, prioritizing, ranking or selecting a set of most significant KPI's that affect organization work.
Download or read book Researching the Effectiveness of the Balanced Scorecard by Using the Process Perspective A Research Proposition written by Sanjay Kumar and published by . This book was released on 2013 with total page 21 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Balanced Scorecard (BSC) was introduced to the general public by Kaplan and Norton in 1992. Over the last two decades, it has evolved from an improved Performance Measurement System to a Comprehensive Performance Management System. Its use has spread globally and it has become an important constituent in modern management practices. Yet, it has delivered mixed results to the organizations adopting it. Researchers are still trying to uncover the reasons for this and develop a better understanding on how to improve the effectiveness of adopting the BSC. This article describes how applying the proper 'research process perspective' could lead to a better understanding. It establishes the premise that the decision to adopt the BSC by an organization is a strategic decision. It further develops the proposition that the insights from research on strategic decision making processes can be utilized to evaluate the actual processes used in adopting the BSC. It is suggested that research based on these propositions could help to uncover some of the relevant factors involved in improving the effectiveness of the BSC. This paper first looks at the importance of BSC in the contemporary business environment, then looks at the problem with the outcome of the adoption of the BSC and finally proposes using insights from the strategy decision making process in tackling this problem. It ends with the Research Hypotheses.
Download or read book To what extent does the balance scorecard approach influence both performance appraisal and strategic management written by and published by GRIN Verlag. This book was released on 2020-12-21 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: Academic Paper from the year 2019 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Nairobi, language: English, abstract: The current research is based on appropriateness of non-financial metrics in examining firm performance. Therefore, the paper focuses on critical analysis of BSC as a performance measurement tool. That is, the researcher intends to answer the following primary research question: To what extent does the balance scorecard (BSC) approach influence both performance appraisal and strategic management? Specifically, the paper reviews what BSC is and how it is applied in various firms. The paper also attempts to link performance appraisal and strategic management. In doing so, it answers the following study sub questions: How effective is the application of the balance scorecard? What importance does performance appraisal have to the growth of a firm? What are the consequences of not implementing non-financial measures within an organisation? To answer the questions, the researcher conducts a critical literature review of past studies and theories on performance management, strategic management and BSC. The goal of the review is to explain the impact of BSC as a firm performance management tool on the strategic success of the firm. The rest of the paper is, therefore, organized in two sections i.e. literature review and conclusion and recommendations. Literature review section presents a critical evaluation of past studies and theories on BSC and performance management and appraisal. The conclusion and recommendations section summarises the findings and make suggestions for practice and future studies.
Download or read book APO News written by Asian Productivity Organization and published by . This book was released on 2002 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Balanced Scorecard written by Dag Øivind Madsen and published by . This book was released on 2015 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Balanced Scorecard (BSC) is one of the most influential concepts in accounting and management. The BSC recently celebrated its 20-year anniversary. Since its introduction, the BSC has been the subject of much debate among academics and practitioners. The research literature on the BSC has evolved considerably over the last 20 years. The purpose of this article is to provide an overview of five important areas of BSC research: (1) conceptual evolution (2) adoption and diffusion, (3) implementation and use, (4) performance effects, and (5) critical perspectives. The article discusses current trends and emerging issues in the BSC literature and suggests fruitful areas for further research.
Download or read book A Case Study written by and published by . This book was released on 2011 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study was to examine the application of the Balanced Scorecard as a management tool within the External and Business Affairs (EBA) unit at University of California, San Diego (UCSD). Specially, the study sought to examine how the Balanced Scorecard was communicated throughout the organization, how the data are used within the organization, and how the data are used for decision making, paying particular attention to the four perspectives of UCSD's EBA's personalized Balanced Scorecard. These four perspectives are financial/stakeholder, internal processes, innovation and learning, and the customer. This descriptive case study, a review of program records, a quantitative survey and qualitative interviews with EBA employees utilizing the constant comparative method and descriptive statistics, identified four lessons learned: the truly informed employees are at the top of the organization and they find value in the Balanced Scorecard, most employees are unaware of availability and usefulness of the Balanced Scorecard data, even an unbalanced Scorecard improves business operations and the annual performance evaluation process is an opportunity to reinforce the Balanced Scorecard. The study includes three recommendations for EBA. The recommendations are EBA leadership needs to communicate the Balanced Scorecard process, outcomes, and application with greater clarity to all employees in the organization; there needs to be an institutional plan for sustainability of the Balanced Scorecard to ensure it transcends the current people and environment; and the Balanced Scorecard process within EBA must be flexible for future organizational evolution.
Download or read book Balanced Scorecard written by CMA(Dr.) Ashok Panigrahi and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: With the passage of time, new inventions, innovations, and improvements emerge which help overcome the drawbacks of the old systems. In the present era of liberalization, privatization and globalization, business environments, financial markets, financial instruments and products have changed drastically. The structural changes and emerging trends associated with the new open regime have rendered the traditional performance measures like Return on Investment (RoI), Residual Income, Economic Value-Added (EVA), etc., which concentrate only on financial performance (ignoring the non-financial aspect), ineffective. The drawbacks associated with such traditional measures have led to the emergence of a new innovative tool of performance management - the Balanced Scorecard.The Balanced Scorecard (BSC) was first developed at Analog Devices Inc., a mid-sized semiconductor company, during 1986-92 and was later popularized by Robert S Kaplan and David P Norton as an Integrated Performance Management System for turning strategy into action, combining both financial and non-financial performance measures. However, until now, very few people in the corporate world actually know how to use this strategic tool of performance management. It has been used successfully only in a very few companies, in a very limited manner, and, that too, mostly outside India. The article deals with the concept, development, basic perspectives and limitations of BSC, from an Indian perspective.Experience shows that linkage of strategy, tactics and related measurement is usually an unplanned endeavor, which lacks some elements even in the best-run businesses. A tool has been developed to address this issue, which is known as BSC. Robert Kaplan and David Norton have used as a performance measurement framework that added strategic non-financial performance measures to traditional financial matrices for managers and executives to have a balanced view of organizational performance. The BSC approach emphasizes the need to provide management with a set of information, which covers all relevant areas of performance in an objective and unbiased fashion. The information provided may be both financial and non-financial and cover areas such as profitability, customer satisfaction, internal efficiency, and innovation.
