Download or read book Adapting Business Practices to New Realities in the Middle of a Crisis written by and published by . This book was released on 2021 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This working paper presents the first findings of a survey on the impact of COVID-19 on workplace practices among employers in EU Member States. The survey was developed, organised and fielded at end-2020 by Eurofound and Cedefop. It explores the impact of the health crisis on companies in the EU-27 and sheds light on how employers reacted to it. As well as reporting on changes to core business activities, infrastructure and work organisation, the paper provides new insight into how the pandemic affected jobs and skills needs, and how employers reacted to such changes.

Download or read book Business Under Crisis Volume II written by Demetris Vrontis and published by Springer Nature. This book was released on 2021-11-30 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crises present significant challenges for organizations. But, while critical events are inevitable, not every business is sufficiently equipped for when things don’t go according to plan. This book focuses on business under crisis conditions, along with organizational responses and adaptation. Adaptation can be seen as a learning process. It encompasses meaningful ways that help companies sustain their viability over the long term. Companies that respond quickly, often achieve more than just surviving. Some organizations will learn from a crisis, develop reactive resilience, and emerge stronger from the period of turbulence. They will be able to explore possibilities and create new patterns of relationships. Bringing together descriptive and prescriptive research studies, chapters explore adaptation in different sectors, including public health, tourism, garment, Information Technology, high-tech companies, global trade networks, hospitality, security and the social sector. Ultimately, the book covers wide range of topics, linking strategy, entrepreneurship, and leadership to reciprocal organizational adaptations that help us delineate crisis, as well as its interconnections in differing settings.

Download or read book Our New Remote Reality written by Zviki Ben Ishay and published by . This book was released on 2020-04-26 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: Futureproof Your Business NowThe COVID-19 crisis has made it more important than ever to understand customer attitudes and expectations and adapt your business to them. This book details some of the sweeping shifts and changes that the coronavirus has brought to customers and their business providers. It prescribes concrete action points and capabilities that can help business leaders remotely and easily manage customer relationships during these strange times to ensure they not only survive but thrive -- both now and after the pandemic fades away.Lean on Others. Learn from Them. Then Lift them Up.As governments, medical professionals, businesses, families and consumers scramble to adapt to lockdowns that still have no clear end in sight, we need solutions. We need the clarity of leadership to separate hysteria from reality, and understand what needs to be done -- in other words, we need playbooks for swift decisive action. This book is a timely and actionable guide that will empower executives like you to make sense of this new reality.What will you learn from this book?- How to identify timely business challenges that you must overcome now.- The actions that top enterprise business leaders are implementing now to ensure they come out on top post-pandemic.- How to quickly implement those strategies into your business to manage both your customers and your business remotely.- How to future-proof your business for a remote-first reality.WHAT'S INSIDEChanges the coronavirus has brought to customers and their business providersConsumers' new business expectations by industryWhy digital transformation must prioritize customer interactionsThe ingredients for successful remote customer interactionsEssential capabilities for remotely managing customer relationshipsCase studies from top executives who have gone remoteHow to lead a remote businessHow the actions you take now will secure your future as a businessAnd more Who should read this book?CEOs, VPs and Senior ExecutivesLearn how to protect your business from the impact of the pandemicDiscover best practice to keep your customers and staff safe while ensuring maximum productivityLearn which digital transformation projects to prioritizeCTOs and Senior Technical TeamsUnderstand how to quickly implement solutions which fit into your existing business systemsDiscover why some solutions will need to be fast-tracked to ensure business continuityEnable the company to work with remote customers within 48 hours with minimal technological disruptionBusiness OwnersLearn how to ensure business continuity when staff and customers are based at homeDiscover the actions you can take now to secure your business during the pandemic and beyondCX Professionals & Call Center ManagersLearn how to ensure all remote customer interactions remain secure and compliant with WFH agentsDiscover how to maintain exceptional customer experiences when your customers need you mostLearn how to increase conversion rates and decrease call times despite the pandemic

Download or read book Transformation in Times of Crisis Eight Principles for Creating Opportunities and Value in the Post Pandemic World written by Nitin Rakesh and published by Notion Press Media Pvt Limited. This book was released on 2020-11-25 with total page 554 pages. Available in PDF, EPUB and Kindle. Book excerpt: The coronavirus pandemic is the kind of unpredictable, global catastrophe of staggering proportions that comes along not just every few years but perhaps once in a hundred years. What started out as health crisis, has quickly developed into an economic crisis spurring social unrest across the world. And yet, despite the widespread distress, the picture is more complex than it may seem. For some companies, the crisis has and continues to, provide opportunities for new growth. This urgent and timely book by a visionary business practitioner, Nitin Rakesh, CEO, Mphasis and an award-winning academician, Jerry Wind, Lauder Professor Emeritus, Wharton bridges the worlds of industry and academia to bring you the knowledge that can help your business thrive in the new world. The book defines 8 key principles that form a highly adaptive framework, that gives businesses the tools to adapt and succeed in a new reality. When Nitin Rakesh and Jerry Wind started collaborating on the book prior to the 2020 pandemic, these 8 principles were concepts on the best ways to navigate disruption that needed further exploration. However, today, having incubated the ideas for a period and encountering the unprecedented crisis, this book is a game changer for the business community. Any business, large or small, can customize and implement a winning strategy by using the eight principles and tools clearly outlined here to seek out opportunities for long-term value creation in a post-pandemic world.

Download or read book The Post Pandemic Business Playbook written by Ofer Mintz and published by Springer Nature. This book was released on 2022-02-12 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: COVID-19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before. This book provides customer-centric based guidance for how businesses should adapt to this new reality, deriving insights from academic research, case studies, interviews, and best practice examples from around the world. As validated by hundreds of top-level executives, its readers will gain a better understanding of why customer behavior has changed so they can use the book’s solutions to navigate through and succeed in the post COVID-19 future.

Download or read book The Imagination Machine written by Martin Reeves and published by Harvard Business Press. This book was released on 2021-06-08 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide for mining the imagination to find powerful new ways to succeed. We need imagination now more than ever—to find new opportunities, rethink our businesses, and discover paths to growth. Yet too many companies have lost their ability to imagine. What is this mysterious capacity? How does imagination work? And how can organizations keep it alive and harness it in a systematic way? The Imagination Machine answers these questions and more. Drawing on the experience and insights of CEOs across several industries, as well as lessons from neuroscience, computer science, psychology, and philosophy, Martin Reeves of Boston Consulting Group's Henderson Institute and Jack Fuller, an expert in neuroscience, provide a fascinating look into the mechanics of imagination and lay out a process for creating ideas and bringing them to life: The Seduction: How to open yourself up to surprises The Idea: How to generate new ideas The Collision: How to rethink your idea based on real-world feedback The Epidemic: How to spread an evolving idea to others The New Ordinary: How to turn your novel idea into an accepted reality The Encore: How to repeat the process—again and again. Imagination is one of the least understood but most crucial ingredients of success. It's what makes the difference between an incremental change and the kinds of pivots and paradigm shifts that are essential to transformation—especially during a crisis. The Imagination Machine is the guide you need to demystify and operationalize this powerful human capacity, to inject new life into your company, and to head into unknown territory with the right tools at your disposal.

Download or read book Adaptive Leadership The Heifetz Collection 3 Items written by Ronald A. Heifetz and published by Harvard Business Review Press. This book was released on 2014-09-23 with total page 649 pages. Available in PDF, EPUB and Kindle. Book excerpt: In times of constant change, adaptive leadership is critical. This Harvard Business Review collection brings together the seminal ideas on how to adapt and thrive in challenging environments, from leading thinkers on the topic—most notably Ronald A. Heifetz of the Harvard Kennedy School and Cambridge Leadership Associates. The Heifetz Collection includes two classic books: Leadership on the Line, by Ron Heifetz and Marty Linsky, and The Practice of Adaptive Leadership, by Heifetz, Linsky, and Alexander Grashow. Also included is the popular Harvard Business Review article, “Leadership in a (Permanent) Crisis,” written by all three authors. Available together for the first time, this collection includes full digital editions of each work. Adaptive leadership is a practical framework for dealing with today’s mix of urgency, high stakes, and uncertainty. It has been used by individuals, organizations, businesses, and governments worldwide. In a world of challenging environments, adaptive leadership serves as a guide to distinguishing the essential from the expendable, beginning the meaningful process of adaption, and changing the status quo. Ronald A. Heifetz is a cofounder of the international leadership and consulting practice Cambridge Leadership Associates (CLA) and the founding director of the Center for Public Leadership at the Harvard Kennedy School. He is renowned worldwide for his innovative work on the practice and teaching of leadership. Marty Linsky is a cofounder of CLA and has taught at the Kennedy School for more than twenty-five years. Alexander Grashow is a Senior Advisor to CLA, having previously held the position of CEO.

Download or read book Change is Your Competitive Advantage written by Karl G Schoemer and published by Simon and Schuster. This book was released on 2009-07-18 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations today face a stark choice: change or fail. Transformation has become the only constant of the business landscape, and those companies that cannot adapt are doomed. But Karl Schoemer's New Reality program is here to help businesses make the tough choices that will lead to success. This book iincludes practical tools to help managers and employees: Adapt to change Identify Design/Defiant/Default behaviors Create a culture focused on the needs of the customer and consumer This book includes case studies and anecdotes from Schoemer's clientele and positions executives and employees to make the most out of every change their company encounters.

Download or read book Transformation Mindset written by Laurence Smith and published by Independently Published. This book was released on 2020-07-10 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: From any change, there are winners and losers - which will you choose to be? Many of us were already struggling with the accelerating speed of change driven by exponential technologies, increasing competition, ever increasing complexity of regulations and compliance, and the rising expectations of society - and then 2020 made it really complicated. 2020 is a perfect storm of creative destruction. It is a time when many companies will cease to exist, and many people will lose their old jobs. But it is also a time, when many new businesses and jobs will be created, and some existing companies will adapt and grow even faster than before. Where does your company stand? And where on the adaptability scale do you stand as a leader? Turning Crisis into Opportunity Some leaders and companies are already exhibiting strong survival and growth characteristics and are adapting to the new realities of a post crisis world. What are they doing and how, and which of these lessons could apply to your company and your job? What can we learn from these 'fast-adapters' and how do we apply those ideas to our own organisations? How do we turn crisis into opportunity, and accelerate our own individual transformation and that of our businesses? This book is the guidebook that gives you all the answers, and shows you how to implement them. 10 SPECIFIC ACTIONS TO HELP YOU SUCCEED IN AN UNCERTAIN WORLD Inside this book, you will discover 10 action steps that you as a leader can take today to supercharge the performance of yourself, your team and your organisation. It doesn't matter the size of your company, the industry you are in or which country or culture you operate in. These 10 actions are things that all good leaders should be doing anyway, but are absolutely crucial to surviving through crisis. Even more importantly, they offer you the chance to turn this crisis into an opportunity to improve the agility, creativity and fitness of your organisation and ensure that you are best positioned for future growth. Learn how to do these things now, virtually and digitally, no matter where your people are located. Inside this book, you will discover: How to get your people excited, motivated, and aligned - no matter where they are working from How to leverage the collective passion and intelligence of your entire organisation and ecosystem to problem solve, innovate and adapt How to create compelling new value propositions for customers that they already want to buy How to develop future ready digital leaders and an organisation wide approach to developing Digital Mindset How to accelerate your overall organisational digital transformation How to make sure your HR team steps forward and becomes a powerful enabler of transformation and business growth How to think about data, platforms and ecosystems to create completely new busines models and revenue streams and transform your future business And much much more... With real-life case studies and examples from around the world, this book is filled with practical ideas and steps to help you supercharge your success. If you want to know how to make sure your company wins in the new normal of tomorrow, you need to know and implement the ideas in this book. If you're ready to transform crisis into opportunity, to thrive during uncertain times, to win even when everyone else is worried, then scroll up and click the buy now button to get started...

Download or read book Leadership in Crisis written by Rachel Feintzeig and published by HarperCollins Leadership. This book was released on 2022-04-26 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Covid crisis has been a proving ground of sorts for business leaders, forcing them to adapt to new realities and unprecedented uncertainty. Leading through it has often been painful, but it’s also produced valuable lessons about rallying employees, navigating global pressures, and finding opportunity amid hardship. Leadership in Crisis profiles leaders of a range of business from auto giants like Telsa and General Motors to Moderna, the upstart that developed a Covid-19 vaccine, to a small grocery store in North Carolina. Takeaways include: Take advantage of a crisis to try something new. Channel your scrappiness and tenacity. Be of service. Turn to Leadership in Crisis and remember that when the world breaks, there are all kinds of opportunities to make it better, for your business and beyond.

Download or read book Competing in the New World of Work Hb written by Keith Ferrazzi and published by . This book was released on 2022-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 New York Times bestselling author and longtime leader in the discussion of the future of work provides research-based insights and best practices for leading change in the ever-evolving post-pandemic world of work. The pandemic forced your organization to shed antiquated systems, processes, and procedures and to make a bold leap into an even more digitally enabled, technology-driven future. After months of adapting, your teams have settled into new, often better, ways of doing things. But there isn't yet a shared base of knowledge of what's worked, what hasn't, and what could work better as companies reinvent everything they do—or how they can emerge stronger and leap ahead farther coming out of the pandemic and beyond. Which new practices, adopted in response to the crisis, are here to stay and will go forward into the post-pandemic era? How are leaders reshaping their organizations for a different, post-Covid world? How do these new practices and behaviors add up to a new playbook for success? New York Times bestselling author Keith Ferrazzi offers a bold new vision for what the organization of the future looks like—digital, distributed, inclusive, resilient, empathic—and the emerging best leadership practices that will redefine success in the ever-evolving world of work. Based on an ambitious global research initiative involving thousands of executives, innovators, and changemakers who have redefined their strategies, business models, organizational systems, and even their cultures, this book documents the workplace innovations that emerged during the pandemic and shows leaders how to shape their organizations and practices to remain competitive in a new, post-pandemic context. Competing in the New World of Work offers leaders the inspiration and the road map to catapult their organizations forward, make up for lost time, embrace new realities, and win new frontiers.

Download or read book Research Anthology on Business Continuity and Navigating Times of Crisis written by Management Association, Information Resources and published by IGI Global. This book was released on 2022-01-07 with total page 1907 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the COVID-19 pandemic caused a halt in global society, many business leaders found themselves unprepared for the unprecedented change that swept across industry. Whether the need to shift to remote work or the inability to safely conduct business during a global pandemic, many businesses struggled in the transition to the “new normal.” In the wake of the pandemic, these struggles have created opportunities to study how businesses navigate these times of crisis. The Research Anthology on Business Continuity and Navigating Times of Crisis discusses the strategies, cases, and research surrounding business continuity throughout crises such as pandemics. This book analyzes business operations and the state of the economy during times of crisis and the leadership involved in recovery. Covering topics such as crisis management, entrepreneurship, and business sustainability, this four-volume comprehensive major reference work is a valuable resource for managers, CEOs, business leaders, entrepreneurs, professors and students of higher education, researchers, and academicians.

Download or read book New Business Models in the Course of Global Crises in South Asia written by Amina Omrane and published by Springer. This book was released on 2022-10-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: To survive and sustain businesses during such times of crisis becomes difficult for managers and entrepreneurs. This in turn amplifies the importance of designing new flexible and adaptive business models. This book addresses different business situations that occur during national and global crises, such as the COVID-19 pandemic. Specifically, it proposes new and inspiring business models for various industries such as service and retail industry using different statistical software like SPSS and AMOS. It discusses the various changing elements of businesses such as the application of artificial intelligence (AI) and machine learning and how to cope with these unexpected business elements to maintain sustainable development.

Download or read book Super Flexibility for Knowledge Enterprises written by Homa Bahrami and published by Springer. This book was released on 2014-07-26 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: strategy, but we also focus on execution. We talk about organizational design, and also refect on leadership practices. Our assumption is that in a dynamic world, leaders at all levels, have to constantly switch gears, wear different hats, and na- gate at different altitudes. They have to think about the “total” enterprise, not in terms of compartmentalized silos or felds of functional expertise. Much like a g- eral contractor, they have to draw on specialized expertise, as and when needed, yet keep the big picture in mind. Our hope is that our diagnostic tools can help teams develop a shared frame of reference and generate cross-functional dialogue. The third driving force behind this second edition is the gradual convergence between the worlds of entrepreneurial start-ups and challenges facing established corporations. Innovation, agility, and initiative are no longer the exclusive preserve of start-ups. Established companies are looking for ways to re-invent themselves, to innovate, to think creatively, and to make their enterprises more fexible, agile and entrepreneurial. We have had the good fortune to sit at the intersection of these two worlds. We hope our ideas can beneft both groups. We set out to provide a “buffet table”, a menu of options that can be helpful for the two ends of the spectrum.

Download or read book ooperation and Sustainable Development written by Aleksei V. Bogoviz and published by Springer Nature. This book was released on 2021-12-03 with total page 1580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a systematic view of the cooperative sector of the economy from the standpoint of sustainable development. On the one hand, the book reveals the consequences of business cooperation for the implementation of global sustainable development goals, primarily in terms of environmental protection and food security. On the other hand, the book defines the essence of sustainable development of the cooperative sector of the economy as a demonstrative economic practice that reflects the general state of socio-economic systems. Scientific, methodological, and applied recommendations for the systemic optimization of the management of the cooperative sector of the economy in the interests of simultaneously achieving its maximum positive impact on the implementation of sustainable development goals, as well as maintaining its stability are proposed. The book contains the best works based on the results of the International Scientific and Practical Conference “Cooperation and Sustainable Development”, which was held on December 15-16, 2020. Its target audience is scientists studying processes of business structures cooperation, business entities carrying out cooperation, as well as public authorities, which will find guidelines for improving state regulation of the cooperative sector of the economy in this book.

Download or read book Handbook of Research on Reinventing Economies and Organizations Following a Global Health Crisis written by Costa, Teresa Gomes da and published by IGI Global. This book was released on 2021-06-11 with total page 554 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to the global health crisis, economies had to adapt to combat pandemic situations. In the present pandemic crisis, new legislation, methods, labor approaches, values, and social behaviors have emerged with a huge impact in all organizations. However, countries have applied different solutions, procedures, and rules to deal with crises. Therefore, the impact has been different per country. Organizations need to understand their customers and businesses not only to increase operational efficiency but also to increase stakeholder’s satisfaction and their competitiveness in a sustainable way. Customers are becoming more exigent and markets more complex, calling for the need for higher differentiation. This was enhanced in this pandemic situation, and to survive, organizations needed to change and adapt to the new normal. The Handbook of Research on Reinventing Economies and Organizations Following a Global Health Crisis deals with management and economic issues, particularly with the reinvention of businesses and economies due to the pandemic situation and the relevance of entrepreneurship, innovation, and intensive knowledge used to deal with these changes. This book emphasizes the challenges, difficulties, and opportunities for the success of businesses and economies in periods of crisis and provides information for dealing with entrepreneurship and innovation, networks, and complementarities to recover businesses. The chapters also point out possible opportunities, challenges, and risks in the process of recovery highlighting innovation, internationalization, technology, and intensive knowledge in promoting economies and companies’ competitiveness. This book is ideal for entrepreneurs, managers, economists, directors, shareholders, researchers, academicians, and students interested in how businesses reinvent and recover following a global health crisis.

Download or read book I T in Crisis written by L. Paul Ouellette and published by AuthorHouse. This book was released on 2009 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: For half a century at least, I.T. teams have focused on solving business problems through computer technology - and largely ignoring the human element in their interactions with end users. In his new book I.T. IN CRISIS: A NEW BUSINESS MODEL, consultant L. Paul Ouellette shows how to bring the I.T. team into the twenty-first century. Organizations that employ I.T. professionals are facing a new economic landscape - one where closer, more engaged relationships with internal and external customers are not merely nice if you can get it, but essential for organizational survival. I.T.'s old business as usual approach - and let the relationship thing take care of itself - is, Ouellette warns, now a recipe for disaster. I.T.'s challenge is to adapt to the customer-focused operational realities of the twenty-first century. Teams that meet this challenge will thrive, and will create extraordinary opportunities for themselves and their organizations. Teams that don't, Ouellette believes, will be marginalized or phased out. How do we make this (long-overdue) transition? By upgrading the I.T. Professional's skill sets - and moving from the back room to the forefront of the business, the place where person-to-person connections with customers as human beings take place. In I.T. IN CRISIS: A NEW BUSINESS MODEL, Ouellette offers proven, real-world strategies for I.T. teams to forge closer bonds with their end users. He shows I.T. professionals how to change the way their customers think about I.T., how to improve I.T.'s standing within their own organizations, and how to enhance their own careers -Paul offers the 1 tool to turn negative relations into a positive one. Methods for successfully conducting the 3 main points of your clients' interactions, learn what clients really want from I.T. and the 5 steps to building your sustainable service strategy. Building very specific empathy, listening skills, rapport-building, and overall relationship management capacities. Ouellette also includes the case studies and action forms that will help I.T. teams to execute on the book's core concept. Today's business environment is highly competitive. In order to survive, organizations must create new business models that focus "like a laser beam: " on the customer. For those who work in Information Technology (I.T.) customer relations is no longer a "nice to have skill, but rather a "must have: " skill. The average professional Information Technologist is lacking skills in this area - and thus I.T. faces a crisis. For the first time since the introduction of computer technology to the world of business, I.T. funding has been reduced, and investments going into computer business technology are declining. I.T. is no longer seen as the savior of a company's bottom line. This state of affairs actually represents a new opportunity for I.T. If we make a conscious decision to conduct business differently, upgrade our skills, and focus on the customer - we can get the credit, attention, and recognition we deserve. Computer technology solutions are but one part of what we offer. In the twenty-first century, we need to play a much broader role ... build stronger relationships with the people we serve ... and become an irreplaceable part of the client's business solution. Addressing the problems and offering corrective strategies facing today's I.T. professional are the sole purposes of this book. Once we do this, we will not only succeed, we will thrive! I.T. IN CRISIS: A NEW BUSINESS MODEL strategizes how to make this transition.