Download or read book A Workbook in Redesigning Public Services written by Leonard Ruchelman and published by SUNY Press. This book was released on 1989-04-06 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: While citizens usually want more from government, they generally are included to pay less in taxes. When resources become scarce, as has been the case for most public jurisdictions, innovative methods must be developed for responding to service and cost pressures. How can this be done? A Workbook in Redesigning Public Services stresses a hands-on, how-to approach to diagnosing service delivery problems, analyzing alternative ways of delivering services, and communicating solutions to the policy makers. Among the service options considered are contracting with a private firm, inter-governmental agreements, self-help, franchises, grants and subsidies, and vouchers.
Download or read book Improving Public Sector Productivity written by Ellen D. Rosen and published by SAGE Publications. This book was released on 1993-07-22 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: The productivity of America′s public agencies has never been more closely scrutinized. Taxpayers have drawn the line on what they are--and are not--willing to pay for governmental programs. Both public servants and their clients have an equal stake in making public agencies more productive and respected. Public agencies can be made more efficient, effective, and humane, and Improving Public Sector Productivity shows how. Ellen Rosen provides practical guidance to enhance both the service quality and client satisfaction of public agencies at the local, state, and national level. A wealth of current cases and examples focuses on the issues of quality management, improving service delivery, job reorganization, and worker empowerment. The author also details methods for measuring public productivity. Policymakers, public sector managers, researchers, and students of public administration will find Improving Public Sector Productivity an indispensable toolkit of ideas, strategies, and applications for making better use of taxpayers′ money. "This book is a welcome addition to the literature because it offers practical solutions as well as discussing theoretical issues. . . .The book is aimed at the serious student and practitioner of public administration and because it is written in a way that combines theory with practice, it is accessible to this audience. --Urban Studies "Managers and elected officials will find a ′tool-kit′ of ideas, strategies, and applications for making better use of taxpayers′ money--all based on sound rationale and of proven worth. The productivity concerns provided in the book can help improve service quality and client satisfaction, while being sensitive to employee concerns and asking them to contribute to the enterprise." --Beverly A. Cigler, The Pennsylvania State University "Ellen Doree Rosen′s book, Improving Public Sector Productivity, Concepts, and Practice provides some very useful information and ideas on how to attain higher levels of productivity. The book succeeds, however, in clearly explaining the many constraints on public administration which militate against achieving high levels of focus and efficiency. Improving the Public Sector Productivity et al. is thought provoking, intelligent, and one of the more practical public administration texts I′ve read. I recommend it to professors and students for its clear-eyed description of the issues practitioners must deal with in attempting to improve the way public business is conducted. It is a superior guide for those in the field who could often use a conceptual framework to help assess where we are and to mark a path in the direction we need to go." --Mark Miller, Orange County Chapter of the American Society of Public Administration
Download or read book Citizen Perspectives on Community Policing written by Brian N. Williams and published by SUNY Press. This book was released on 1998-02-13 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: A qualitative, non-experimental research design with focus-group interviewing is used to collect, explore, and examine the perceptions and attitudes of East Athens residents and community policing officers. The focus-group technique enables the researchers to gather in-depth data on the expectations of these inner-city residents and the implications for public administrations serving this community.
Download or read book Administrative Reform Comes of Age written by Gerald E. Caiden and published by Walter de Gruyter GmbH & Co KG. This book was released on 2014-07-24 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Organizational Assessment and Improvement in the Public Sector Workbook written by Kathleen M. Immordino and published by CRC Press. This book was released on 2017-08-25 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public agencies at the federal, state, and local levels are realizing just how important it is to assess and improve their current performance and to convey information on their achievements and opportunities to staff, leaders, and decision makers as well as externally to constituents. Organizational Assessment and Improvement in the Public Sector
Download or read book Redesigning Work written by Lynda Gratton and published by MIT Press. This book was released on 2022-05-03 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do we make the most of the greatest global shift in the world of work for a century and radically redesign the way we work—forever? Professor Lynda Gratton is the global thought-leader on the future of work. Drawing on thirty years of research into the technological, demographic, cultural, and societal trends that are shaping work and building on what we learned through our experiences of the pandemic, Gratton presents her innovative four-step framework for redesigning work that will help you: Understand your people and what drives performance Reimagine creative new ways to work Model and test these approaches within your organization Act and create to ensure your redesign has lasting benefits Gratton presents real-world case studies that show companies grappling with work challenges. These include the global bank HSBC, which built a multidisciplinary team to understand the employee experience; the Japanese technology company Fujitsu, which reimagined three kinds of “perfect” offices; and the Australian telecommunications company Telstra, which established new roles to coordinate work across the organization. Whether you’re working in a small team or running a multinational, Redesigning Work is the definitive book on how to transform your organization and make hybrid working work for you.
Download or read book Public Administration written by David Bresnick and published by . This book was released on 1991 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Redesigning the World written by Peter Stansky and published by Sposs. This book was released on 1996 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: Socialist, philosopher, and poet, William Morris (1834-1896) was at the center of the design renaissance of the 1880's, not only because of his celebrated hostility to aspects of machine culture but because of his success as a designer and businessman whose work had enormous influence on the next generation of artists, craftssmen, and designers. "A very readable and enjoyable book. It is not so much a biography of William Morris as a consideration of him as a political and esthetic phenomenon and as the founder of a number of organizations--the Century Guild, the Arts Workers Guild and the Arts and Crafts Exhibition Society. Mr. Stansky examines them with a learning that is never pedantic, frequently humorous and always intelligent."--New York Times Book Review. Peter Stansky is professor of history at Stanford University and the author of numerous works on British history
Download or read book Virginia Review written by and published by . This book was released on 1998 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Writers Directory M Z written by Miranda Herbert Ferrara and published by . This book was released on 2004-06 with total page 1130 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive resource features up-to-date bibliographical, biographical and contact information for approximately 20,000 living authors worldwide who have at least one English publication. Entries typically include name, pseudonyms, addresses, citizenship, birth date, specialization, career information and a bibliography. Contact information includes e-mail addresses where available.
Download or read book Subject Guide to Books in Print written by and published by . This book was released on 1997 with total page 3310 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Writers Directory written by and published by . This book was released on 2013 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Values Based Commissioning of Health and Social Care written by Christopher Heginbotham and published by Cambridge University Press. This book was released on 2012-06-28 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health and social care commissioning is a values-driven as well as evidence-driven enterprise. However, whereas there has been an expectation that the evidence-base of commissioning should be made fully explicit, the corresponding values-base has been left largely implicit. The book addresses this subject through a detailed discussion of values and values-based practice, illustrated with case examples, and by developing a critique of existing commissioning. This approach enables commissioners to identify and make explicit the often diverse values of all those involved, whether as commissioners, providers or users of services. It provides a skills base and other support processes for working with differences in values held by all those engaged in making commissioning decisions. This will be essential reading for doctors, both experienced and in training, commissioning managers, professional staff in NHS Foundation Trusts and the private sector and all 'at the sharp' end of practice.
Download or read book Journal of Policy Analysis and Management written by and published by . This book was released on 1990 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: Encompasses issues and practices in policy analysis and public management. Listed among the contributors are economists, public managers, and operations researchers. Featured regularly are book reviews and a department devoted to discussing ideas and issues of importance to practitioners, researchers, and academics.
Download or read book Lean for the Public Sector written by Bert Teeuwen and published by CRC Press. This book was released on 2018-06-08 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with international case examples and clearly delineating principles as they apply to public sector organizations, Lean for the Public Sector: The Pursuit of Perfection in Government Services demonstrates that Lean in the public sector is neither rocket science nor a typical profit-driven improvement program. The book begins with coverage of
Download or read book Public Management and Governance written by Tony Bovaird and published by Taylor & Francis. This book was released on 2023-09-29 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Management and Governance is the leading text in international public management and governance and an ideal introduction to all aspects of this field. It combines rigorous insight from pre-eminent scholars around the world with a clear structure and supportive, thoughtful, and intuitive pedagogy. This revised and updated fourth edition responds to the significant changes in the external environment, as well as the field itself. It includes six new chapters covering aspects of increasing importance: Public management and governance developments in non-OECD countries Risk and resilience Innovation in public management and governance Digital public management Digital public governance Behavioural approaches to public policy Throughout the new edition, there is a wealth of new content on emergent topics such as collaborative leadership, diversity and inclusion, complexity theory and evidence-informed policy. Each chapter is supplemented with discussion questions, group and individual exercises, case studies and recommendations on further reading; this edition also includes more international cases. This highly respected text is an essential resource for all students on undergraduate and postgraduate courses in public management, public administration, government, and public policy as well as for policymakers and practitioners seeking an up-to-date guide to the field.
Download or read book Forthcoming Books written by Rose Arny and published by . This book was released on 2003-04 with total page 1190 pages. Available in PDF, EPUB and Kindle. Book excerpt:
