Download or read book A Toolbook for Quality Improvement and Problem Solving written by David Straker and published by Macmillan College. This book was released on 1995 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: A reference to the tools that may be used in the context of general quality improvement. The tools and techniques described can be applied in all areas of business, including all management areas.

Download or read book The Quality Toolbox written by Nancy Tague and published by Quality Press. This book was released on 2004-07-14 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.

Download or read book Managing to Learn written by John Shook and published by Lean Enterprise Institute. This book was released on 2008 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The process by which a company identifies, frames, acts and reviews progress on problems, projects and proposals can be found in the structure of the A3 process ... follow the story of a manager ... and his report ... which will reveal how the A3 can be used as a management process to create a standard method for innovating, planning, problem-solving, and building structures for a broader and deeper form of thinking - a practical and repeatable approach to organizational learning"--Publisher's description.

Download or read book Mapping Work Processes written by Bjørn Andersen and published by Quality Press. This book was released on 2002-06-17 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it has been supplemented by a number of other types, all of which serve different purposes. The authors have therefore expanded the variety of charts taught. All the mapping techniques have also been updated, the mapping exercise itself is put into a larger context, and organizational examples from many different industries are used throughout to help readers understand real-life applications of the material presented. Also new is an example case study carried throughout the entire book to illustrate the construction and use of the different types of process maps.

Download or read book Total Quality Management written by Poorinma M. Charantimath and published by Pearson Education India. This book was released on 2011 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Effecting a Quality Change written by S W Field and published by Routledge. This book was released on 2012-09-10 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required to introduce an improvement in quality. Concise and easy to read, the theory is backed up by numerous industrial experiences, illustrating the practical obstacles when implementing any quality change. Focusing on the essentials of quality (strategies, principles and techniques) designing for quality is also discussed and new techniques for assessing the risks and costs of non-conformance are introduced. The result is an insight to quality engineering that will prove invaluable to engineering students and professionals.

Download or read book Root Cause Analysis Second Edition written by Bjørn Andersen and published by Quality Press. This book was released on 2006-01-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM). The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief language—almost keywords—and the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector.

Download or read book Business Process Improvement Toolbox written by Bjorn Andersen and published by Quality Press. This book was released on 2007-04-04 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.

Download or read book Designing Capable and Reliable Products written by J. D. Booker and published by Elsevier. This book was released on 2001-03-16 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing Capable and Reliable Products offers an introduction to the importance of capability, quality and reliability in product development. It introduces the concept of capable design, focusing on producing designs that meet quality standards and also looks at linking component manufacture and its process capability with failure rates. It provides an introduction to reliable design, incorporating the probabilistic concept of reliability into the product design. This quantitative and highly practical volume provides practical methods for analysing mechanical designs with respect to their capability and reliability. Practising engineers who have to hit definite standards for design will find this book invaluable, as it outlines methods which use physically significant data to quanitify engineering risks at the design stage. By obtaining more realistic measures of design performance, failure costs can be reduced. Taking product design as its central theme, this book is a very useful tool for postgraduate students as well as professional engineers.

Download or read book The PDMA ToolBook 3 for New Product Development written by Abbie Griffin and published by John Wiley & Sons. This book was released on 2007-09-28 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is the third volume covering the best practices of product development and is a follow up to the successful PDMA ToolBook1 published in 2002, and PDMA ToolBook2 published in 2004. The ToolBooks cover a number of critical aspects of product development from the creation of the concept through development and design, to the final production, marketing and service. The contributors are members of the PDMA and in many cases hold key positions in firms such as PRTM, LexisNexis, Nano-Tex, Inc, Innovation Focus and others. The ToolBooks are intended to be guides to the experienced product development professional on the various elements of successful product development and management.

Download or read book Software Applications Concepts Methodologies Tools and Applications written by Tiako, Pierre F. and published by IGI Global. This book was released on 2009-03-31 with total page 3994 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes articles in topic areas such as autonomic computing, operating system architectures, and open source software technologies and applications.

Download or read book The PDMA ToolBook 1 for New Product Development written by Paul Belliveau and published by John Wiley & Sons. This book was released on 2004-01-30 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Alle Stadien der Produktentwicklung - von der Idee über Konzept, Design und Produktion bis hin zur Vermarktung und Wartung - werden in diesem Band zusammenfassend abgehandelt. Sie finden auch Hinweise zum Benchmarking des Entwicklungsprozesses und zum Management des Produktportfolios. Die Autoren sind Mitglieder der Product Development and Management Association (PDMA) und kommen von Unternehmen wie 3M, AT&T oder KPMG Peat Marwick.

Download or read book Designing Software Intensive Systems Methods and Principles written by Tiako, Pierre F. and published by IGI Global. This book was released on 2008-07-31 with total page 582 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book addresses the complex issues associated with software engineering environment capabilities for designing real-time embedded software systems"--Provided by publisher.

Download or read book Technology Management written by Dilek Cetindamar and published by Bloomsbury Publishing. This book was released on 2017-09-16 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an exciting and innovative core textbook that focuses on the micro-level analysis of TM as a dynamic capability. Now in its second edition and fully updated throughout, it systematically addresses the major tools and techniques needed for businesses to successfully conduct TM activities. Arguing that there is no single best way to manage technology in a company and there is no mechanistic route to success, this accessible handbook provides a wealth of resources designed to increase the dynamic capability of an organisation. Written by a highly experienced team of authors from the Universities of Sabanci and Cambridge, Technology Management is the perfect companion for undergraduate and postgraduate students on a variety of business, management and engineering degree courses. It is also suitable for practitioners seeking to progress their professional development and industry knowledge.

Download or read book Root Cause Analysis written by Bjorn Andersen and published by Quality Press. This book was released on 2006-03-22 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates. The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief language—almost keywords—and the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (4 of 5 based on 1 review) "This book is a good intro to Root Cause Analysis tools. It is easy to read and laid out in a good format, with a picture and/or sample provided for every tool discussed, along with a checklist for its usage. There is the occasional spot of confusing information, and some of the explanations seem over-simplified or under-explained. But this is not highly prevalent, and the book does accomplish giving the reader a great introduction to these tools and techniques. It may be insufficient for those who are looking for more advanced or in-depth information on any of the tools and techniques. Beginners should find this a very helpful book and one that will be referenced often as they start practicing Root Cause Analysis." A reader in Bradenton, Florida

Download or read book Software Process Improvement written by T. Dingsøyr and published by Springer. This book was released on 2005-01-11 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This was the first year that the European Software Process Improvement Conference - EuroSPI - had a separate research track with its own proceedings.The EuroSPI conference is in its eleventh year, and has become the main meeting place in Europe for the software industry and academia to discuss software process improvement. The conference deals with software process improvement in a broad sense, investigating organizational issues as well as methods and tools for software process improvement. Euro SPI is an initiative financed by a consortium of Nordic research centers and user networks(SINTEF, DELTA and STTF), ASQF, a German quality assurance association, and ISCN in Ireland, the coordinating network partner. The research papers describe innovative and significant work in software process improvement, which is relevant to the software industry. The papers are readable for a scientific and industrial audience, and support claims with appropriately described evidence or references to relevant literature. Thirty-one papers were submitted in this year's research track, and each paper was sent to three or four members of the program committee or additional reviewers. Papers were evaluated according to originality, significance of the contribution, quality of the written and graphical presentation, research method applied, and appropriateness of comparison to relevant research and literature. Almost 100 reviews were received and 18 papers were selected for presentation in the research track, giving a rejection rate of 42%. Many high-quality submissions had to be rejected because of limited space in the conference program. The selected papers cover a wide area in software process improvement, from - proving agile development methods, techniques for software process improvement,and knowledge management in software companies to effort estimation and global software development

Download or read book User Driven Product Development written by Kristina Risom Jespersen and published by Samfundslitteratur. This book was released on 2008-03-10 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: User-driven product development is the art of interacting with users in all stages of the innovation process. The quest for user-driven product development creates a collaborative mindset of user-involvement in new product projects. Users are to be regarded as valuable, knowledgeable and innovative resources to product development. The book starts with the design elements of a user-involving product development culture. Based on this, managers and students are invited to study the complexity and challenges of performing user-driven product development in organizations. The significant mechanisms of user-driven product development are described and discussed in detail and through generous use of examples and cases. The main themes of the book are: * The framework of user-driven product development * Information competences demanded by user-driven product development * How to collaborate with users about new product projects * The user-interacting potential of information and web technol