Download or read book A Study Of Performance Measurement In The Outsourcing Decision written by Ronan McIvor and published by Butterworth-Heinemann. This book was released on 2009-05-28 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand. • This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process • This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract

Download or read book A Study of Performance Model for Business Process Outsourcing in Services Businesses and Its Importance written by Vinod Kumar Yadav and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increase competition, rapid change, reduced resources and mounting expectation, have all combined in such a way that organization are being expected to achieve more with less. In recent times, global corporations have launched large initiatives to leverage the global delivery of Business Process Operations to capture the advantages of cost, time and quality not just in IT but also in other core areas such as HR and finance. As the organization around the world strives to achieve optimum cost, minimum time, improve quality of their processes while managing their bottomlines, BPO has become the new imperative. Exporting of white-collar jobs is definitely, not an easy task to manage. Though managing end to end solution is business requirement, but to meet out the stated objectives in same length and breath, one of the key aspect in outsourcing still requires a lot of research input i.e. performance measurement. Performance of any organization is one of the mechanisms to gain people's commitment towards achieving the stated aims of the organization. The proposed performance model helps the organizations to measure the effectiveness of process outsourced and helps in identifying the parameters that are important to the business. This model also helps in studying the importance of performance parameters in changing global business system includes: Essential factors in business process outsourcing; Factors relevant to the organizational performance; How better firm can exploit the outsourcing concepts and practices; Local parameters Vs global parameters in business process outsourcing.

Download or read book Introduction to Built Asset Management written by Anthony Higham and published by John Wiley & Sons. This book was released on 2022-01-25 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Built Asset Management Provides a multidisciplinary introduction to building maintenance management and execution, covering a wide range of current technical and management issues The maintenance and upgrading of existing buildings is no longer viewed as separate from the operational phase of the completed building. Maintenance and management are now regarded as fundamental parts of a building’s life cycle, forming a significant percentage of the construction industry’s total output. As higher education programmes in the UK and elsewhere continue to place greater emphasis on the longer-term view of construction projects, students and instructors require a thorough and up-to-date textbook that emphasises the comprehensive nature of building maintenance. Introduction to Built Asset Management is a systematic introduction to both the technology and management issues central to building maintenance and refurbishment. Covering the entire life cycle of built assets, the textbook reviews the role of framework agreements, describes key performance indicators, discusses recent advancements in the procurement of maintenance activities and more. Detailed yet accessible chapters include illustrative examples, seminar questions and self-assessment tasks that enable students to measure their progress as they work through the material. Designed to meet the needs of today’s learners, this much-needed textbook: Addresses a variety of both environmental and commercial concerns Evaluates important concepts of sustainability, sustainable maintenance and carbon resilience Discusses the growing retrofit market in the wider context of asset management and maintenance Describes information management tools such as building information modelling (BIM) and geographic information systems (GIS) Introduction to Built Asset Management is ideally suited for courses in construction, construction management, building surveying and facilities management with modules in built asset management and maintenance.

Download or read book Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance written by John Wiegmann and published by Transportation Research Board. This book was released on 2011 with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB’s National Cooperative Highway Research Program (NCHRP) Report 692: Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance presents a framework for conducting systematic analysis and making decisions on outsourcing and privatization of vehicle and equipment fleet maintenance.

Download or read book Evaluation of Transportation Organization Outsourcing written by and published by . This book was released on 2002 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Enterprise IT Governance Business Value and Performance Measurement written by Shi, Nan Si and published by IGI Global. This book was released on 2010-10-31 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides evidence-based insights into the management and contribution of IT in organizations, to offer practical advice & solutions, models and tools that are instrumental in getting business value from IT"--Provided by publisher.

Download or read book Logistics outsourcing in the food processing industry written by Hsin-I Hsiao and published by BRILL. This book was released on 2023-09-04 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the last decade, logistics outsourcing is growing in importance worldwide. Meanwhile, many different kinds of logistics services are also introduced in the outsourcing market. However, up to now, there are no guidelines for the food processing industry to identify which logistics activities should be outsourced to which type of logistic service provider (LSP). By combining managerial and economic theory, this book builds an integrated research framework to demonstrate decisive factors for outsourcing different kinds of logistics activities and their effect on logistics performance. Using empirical evidences from the food processing industry in Taiwan and the Netherlands, this study shows that: - outsourcing decisions of different levels of logistics activities have different determining factors. - total outsourcing (i.e. having the LSP orchestrate the whole logistics process) results in higher logistics service performances in terms of lead-time, reliability, and flexibility. - currently the Netherlands have higher percentages of outsourcing of transportation and transportation management than Taiwan. In the future, Taiwan will probably outsource value added activities and logistics orchestration activities more than the Netherlands. This book is recommended for a broad audience of professionals and practitioners who concern themselves with the design, planning and management of logistics in international food supply chains.

Download or read book Business Performance Measurement and Management written by Vincent Charles and published by Cambridge Scholars Publishing. This book was released on 2014-10-02 with total page 595 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas – accounting, finance, economics, marketing, and operations management – in a single volume.

Download or read book Proceedings of the 2nd International Conference on Neural Networks and Machine Learning 2023 ICNNML 2023 written by Ika Hesti Agustin and published by Springer Nature. This book was released on 2024 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Performance Measurement and Evaluation written by Jacky Holloway and published by SAGE Publications Limited. This book was released on 1995-06-08 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprises a collection of previously published esssays drawn together for use in an Open Business School course. Focuses on the assessment of organizational performance.

Download or read book Enterprise Software Sourcing Performance written by Marko Nöhren and published by Springer. This book was released on 2015-11-02 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book opens the “black box” of software sourcing by explaining how dynamic software alignment is established and how it impacts business performance outcomes. By investigating how software-sourcing modes are related to value generation in the post-implementation phase, it shows researchers and managers the impact logic of on-demand, on-premises, and in-house software on dynamic fit and process-level performance outcomes in a client organization. It describes dynamic IT alignment as the key to success in a fast-moving digital world with software-as-a-service on the rise and highlights the fact that today companies can choose between developing software in-house (make) or sourcing packaged systems in an on-premises (buy) or an on-demand (lease) mode. This book is the first to explicitly compare these sourcing arrangements with each other in terms of alignment and business performance.

Download or read book Information Systems Outsourcing written by Rudy Hirschheim and published by Springer Science & Business Media. This book was released on 2009-03-24 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

Download or read book The Outsourcing Process written by Ronan McIvor and published by Cambridge University Press. This book was released on 2005-06-23 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing has become an increasingly important issue for many organisations. This book provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics including benchmarking, buyer-supplier relationships, organisational behaviour, competitor analysis, and technology influences. The analysis draws upon both empirical research and real case studies. The author starts by providing guidelines as to when outsourcing is appropriate and what its implications will be, before moving on to explain how outsourcing is implemented. The benefits of both successful outsourcing and the risks and consequences of outsourcing failure are outlined. The book is ideal for use by postgraduate students studying the area of outsourcing. It would also benefit industry managers who are considering outsourcing or who already have outsourcing programmes in place.

Download or read book Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis written by Osman, Ibrahim H. and published by IGI Global. This book was released on 2013-08-31 with total page 773 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations can use the valuable tool of data envelopment analysis (DEA) to make informed decisions on developing successful strategies, setting specific goals, and identifying underperforming activities to improve the output or outcome of performance measurement. The Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis highlights the advantages of using DEA as a tool to improve business performance and identify sources of inefficiency in public and private organizations. These recently developed theories and applications of DEA will be useful for policymakers, managers, and practitioners in the areas of sustainable development of our society including environment, agriculture, finance, and higher education sectors.

Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Download or read book Managing the Outsourcing Relationship written by Kim Langfield-Smith and published by UNSW Press. This book was released on 2000 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: The title book of this series draws upon the outsourcing experiences of four diverse organizations: Gradient Steel, Central Energy, Greentrees City Council, and Electnet. It aims to encourage and develop best practice among accounting and management professionals engaged in the allocation of organisational resources.

Download or read book Operational Performance Measurement written by Wilfred Kaydos and published by CRC Press. This book was released on 2020-10-28 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!