Download or read book Managing Local Government Services written by Carl W. Stenberg and published by ICMA Press. This book was released on 2007 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world.

Download or read book A Practical Guide to Government Management written by Vince Meconi and published by Bernan Press. This book was released on 2015-03-15 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical Guide to Government Management provides a comprehensive yet one-volume work on high-level government management and can be described as a mangement book, reference book, and textbook all in one. It is geared towards any upper level government manager, public administration student, or anyone interested in public sector management. Government managers receive limited or no management training, and at higher levels, focus more on policy than management, with negative consequences for the agencies they manage. This book seeks to address that dearth, written from the point of view of someone who successfully led government organizations, for an extended period, and faced a wide variety of managerial problems and issues. It covers a number of topics seldom discussed (and certainly not all in one volume), such as handling problem employees, cutback management, prioritization, making decisions, gaining control of an organization, and telling one’s boss — the elected official—no. Leo Strine, Chief Justice of Delaware’s Supreme Court and a former colleague, says that “In a time when many Americans are jaded about public service, it’s refreshing to be reminded that there are talented people who devote their careers to making our government work for the governed. Vince Meconi always put the public first in his decades of service in all three branches of government, and anyone interested in making government more effective will benefit from his insights and experience.” Former Delaware Medicaid Director Harry Hill says, “I have led government agencies, managed for multiple Fortune 500 Companies, and run my own business. Vince Meconi is the best manager I have ever encountered. As a student of management myself, I collected over 800 books on the subject. Most offered little new, just a new way of saying the same thing. This book has what the others lacked — written instructions, practical examples, and advice for public sector managers from someone who has actually faced all the challenges for a prolonged period. It is a management book, reference book, and textbook all in one.”

Download or read book Tools for Decision Making written by David N. Ammons and published by SAGE. This book was released on 2008-10-17 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Known for encouraging step-by-step problem solving and for connecting techniques to real-world scenarios, David Ammons’ Tools for Decision Making covers a wide range of local government practices—from the foundational to the advanced. Brief and readable, each chapter opens with a problem in a hypothetical city and then introduces a tool to address it. Thoroughly updated with new local government examples, the second edition also incorporates chapters devoted to such additional techniques as sampling analysis, sensitivity analysis, financial condition analysis, and forecasting via trend analysis. Numerous tables, figures, exhibits, equations, and worksheets walk readers through the application of tools, and boxed features throughout each chapter present other uses for techniques, helpful online resources, and common errors. A handy guide for students and an invaluable resource and reference for practitioners.

Download or read book Total Quality Management in Government written by Steven Cohen and published by Jossey-Bass. This book was released on 1993-04-02 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

Download or read book Understanding Government Budgets written by R. Mark Musell and published by Routledge. This book was released on 2009-09-10 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Budgets in the United States follow rules of presentation and use terms that make sense to few outside the world of government finance. Moreover, practices vary widely among the thousands of governments in the country, between federal, state, and local levels. Understanding Government Budgets offers detailed explanations of each of the different types of information found in budgets, featuring annotated examples from both state and local budgets, as well as the budget of the federal government. It stresses that the choices made about format and organization influence the story a budget tells about government. The goal of the book is to make the format of budgets and the information they contain accessible and understandable, helping users make better sense of government and its performance. Perfect for undergraduate or graduate level courses in budgeting and public administration, Understanding Government Budgets also makes a useful guide to budgets for the average citizen with an interest in how government operates or journalists writing about it.

Download or read book Managing Local Government Services written by Carl W. Stenberg and published by . This book was released on 2007 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Public Sector Records Management written by Kelvin Smith and published by Routledge. This book was released on 2016-04-15 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Records management has undergone significant change in recent years, owing to the introduction of freedom of information legislation as well as the development of e-government and e-business and the need to manage records effectively in both the private and public sector. There are very few purely practical texts for records managers and this book aims to fill that gap. The author has spent his entire career in public sector records management and has contributed to records management standards for governments around the world. The text is wholly practical and written at an accessible level. Although the author discusses legislation and examples from the UK, the book is relevant to public sector records management at an international level. It will be essential reading for professionals in record management posts as well as anyone who is responsible for record keeping as part of their operational duties.

Download or read book Enterprise Risk Management written by Karen Hardy and published by John Wiley & Sons. This book was released on 2014-09-22 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2017 Most Promising New Textbook Award by Textbook & Academic Authors Association (TAA)! Practical guide to implementing Enterprise Risk Management processes and procedures in government organizations Enterprise Risk Management: A Guide for Government Professionals is a practical guide to all aspects of risk management in government organizations at the federal, state, and local levels. Written by Dr. Karen Hardy, one of the leading ERM practitioners in the Federal government, the book features a no-nonsense approach to establishing and sustaining a formalized risk management approach, aligned with the ISO 31000 risk management framework. International Organization for Standardization guidelines are explored and clarified, and case studies illustrate their real-world application and implementation in US government agencies. Tools, including a sample 90-day action plan, sample risk management policy, and a comprehensive implementation checklist allow readers to immediately begin applying the information presented. The book also includes results of Hardy's ERM Core Competency Survey for the Public Sector; which offers an original in-depth analysis of the Core Competency Skills recommended by federal, state and local government risk professionals. It also provides a side-by-side comparison of how federal government risk professionals view ERM versus their state and local government counterparts. Enterprise Risk Management provides actionable guidance toward creating a solid risk management plan for agencies at any risk level. The book begins with a basic overview of risk management, and then delves into government-specific topics including: U.S. Federal Government Policy on Risk Management Federal Manager's Financial Integrity Act GAO Standards for internal control Government Performance Results Modernization Act The book also provides a comparative analysis of ERM frameworks and standards, and applies rank-specific advice to employees including Budget Analysts, Program Analysts, Management Analysts, and more. The demand for effective risk management specialists is growing as quickly as the risk potential. Government employees looking to implement a formalized risk management approach or in need of increasing their general understanding of this subject matter will find Enterprise Risk Management a strategically advantageous starting point.

Download or read book A Practical Guide to Analytics for Governments written by Marie Lowman and published by John Wiley & Sons. This book was released on 2017-06-06 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analytics can make government work better—this book shows you how A Practical Guide to Analytics for Governments provides demonstrations of real-world analytics applications for legislators, policy-makers, and support staff at the federal, state, and local levels. Big data and analytics are transforming industries across the board, and government can reap many of those same benefits by applying analytics to processes and programs already in place. From healthcare delivery and child well-being, to crime and program fraud, analytics can—in fact, already does—transform the way government works. This book shows you how analytics can be implemented in your own milieu: What is the downstream impact of new legislation? How can we make programs more efficient? Is it possible to predict policy outcomes without analytics? How do I get started building analytics into my government organization? The answers are all here, with accessible explanations and useful advice from an expert in the field. Analytics allows you to mine your data to create a holistic picture of your constituents; this model helps you tailor programs, fine-tune legislation, and serve the populace more effectively. This book walks you through analytics as applied to government, and shows you how to reap Big data's benefits at whatever level necessary. Learn how analytics is already transforming government service delivery Delve into the digital healthcare revolution Use analytics to improve education, juvenile justice, and other child-focused areas Apply analytics to transportation, criminal justice, fraud, and much more Legislators and policy makers have plenty of great ideas—but how do they put those ideas into play? Analytics can play a crucial role in getting the job done well. A Practical Guide to Analytics for Governments provides advice, perspective, and real-world guidance for public servants everywhere.

Download or read book Performance oriented Management written by Larry M. Pederson and published by . This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Seamless Government written by Russell Matthew Linden and published by Jossey-Bass. This book was released on 1994-09-05 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.

Download or read book The Practice of Government Public Relations written by Mordecai Lee and published by Routledge. This book was released on 2017-09-25 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: In addition to traditional management tools, government administrators require a fundamental understanding of the tools available to address the ever-changing context of government communications. Examining the ins and outs of the regulations influencing public information, The Practice of Government Public Relations unveils novel ways to integrate cutting-edge technologies—including Web 2.0 and rapidly emerging social media—to craft and maintain a positive public image. Expert practitioners with extensive government communications experience address key topics of interest and provide an up-to-date overview of best practices. They examine the specifics of government public relations and detail a hands-on approach for the planning, implementation, and evaluation of the wide-ranging aspects of government public relations—including how to respond during a crisis.In addition to the tools provided on the accompanying downloadable resources, most chapters include a Best Practice Checklist to help you successfully utilize the communication strategies outlined in the book. Focusing on the roles of government managers enacting policies adopted by elected officials and politicians, this book is ideal for program managers seeking innovative and inexpensive ways to accomplish their programs’ missions. While no manager can be an expert in all aspects of public administration, this book helps you understand the external communications tools available to advance the mission and results of your agency.

Download or read book Tackling Wicked Government Problems written by Jackson Nickerson and published by Brookings Institution Press. This book was released on 2014-11-01 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can government leaders build, sustain, and leverage the cross-organizational collaborative networks needed to tackle the complex interagency and intergovernmental challenges they increasingly face? Tackling Wicked Government Problems: A Practical Guide for Developing Enterprise Leaders draws on the experiences of high-level government leaders to describe and comprehensively articulate the complicated, ill-structured difficulties they face—often referred to as "wicked problems"—in leading across organizational boundaries and offers the best strategies for addressing them. Tackling Wicked Government Problems explores how enterprise leaders use networks of trusted, collaborative relationships to respond and lead solutions to problems that span agencies. It also offers several approaches for translating social network theory into practical approaches for these leaders to build and leverage boundary-spanning collaborative networks and achieve real mission results. Finally, past and present government executives offer strategies for systematically developing enterprise leaders. Taken together, these essays provide a way forward for a new cadre of officials better equipped to tackle government's twenty-first-century wicked challenges.

Download or read book Supervision for Success in Government written by Dalton S. Lee and published by Jossey-Bass. This book was released on 1994-02-25 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on interviews with over 100 successful supervisors, managers, and administrators in a variety of public organizations, the book identifies the common pitfalls - at both the technical and interpersonal levels - that new supervisors face and offers firsthand advice on how to meet these new challenges.

Download or read book Solving Public Problems written by Beth Simone Noveck and published by Yale University Press. This book was released on 2021-06-22 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to take advantage of technology, data, and the collective wisdom in our communities to design powerful solutions to contemporary problems The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday's toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems. Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things--and how to close that gap. Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world.

Download or read book Teaching Public Budgeting and Finance written by Bruce D. McDonald III and published by Routledge. This book was released on 2021-12-24 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many universities offer the Master of Public Administration (MPA) or other public affairs degree, which includes at least one course in public budgeting or public financial management. The faculty who teach these courses can however sometimes struggle to cover the breadth of material required and to fully engage students in what can be a technical subject. Teaching Public Budgeting and Finance: A Practical Guide addresses this challenge by sharing hands-on classroom expertise from leading scholars and creative instructors in the field. Drawing on their extensive experiences with teaching, researching, and engaging in service, each contributor reflects on how their area of expertise can be taught most effectively, providing a discussion of student learning outcomes, pedagogical approaches, relevant resources, and appropriate course assignments. While no one book can provide a final say on classroom instruction, this first-of-its kind primer on teaching public budgeting and financial management courses is a detailed, indispensable guide for all faculty looking to improve the learning experience of students in the classroom. Teaching Public Budgeting and Finance: A Practical Guide is required reading for early career faculty as they prepare to teach the course for what may be the first time, as well as for more senior faculty looking to update their course, complement their own teaching strengths, or teaching the course for the first time in several years.

Download or read book Combating Corruption Encouraging Ethics written by William L. Richter and published by Rowman & Littlefield. This book was released on 2007 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethical foundations : virtue, consequence, principle -- Responsibility and accountability -- Twenty-first century challenges : global dimensions/changing boundaries -- Understanding fraud, waste, and corrupt practices -- Graft, bribery, and conflict of interest -- Lying, cheating, and deception -- Privacy, secrecy, and confidentiality -- Abuse of authority and "administrative evil"--Establishing expectations, providing guidelines, and building trust -- Transparency, whistle blowing, and dissent -- Compliance, oversight, and sanctions -- Leadership and individual responsibility : encouraging ethics.