Download or read book A Perceived Impact of Training on Employees Sales Performance in Banking Industry written by Sellakumari Sivakave and published by . This book was released on 2010 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Effect of Training on Employees Performance in Nigerian Banking Industry written by Olagunju Mary Mofoluwake and published by AuthorHouse. This book was released on 2014-02-10 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee training has been identified as an important factor in the survival of banking business, particularly in a globally competitive economy with uncertainty as in Nigeria. The Nigerian banking industry faces a number of challenges in relation to employee development. This study investigated the effects of training and manpower development on employee performance in Nigerian banking industry. The survey research design was used. The population of the study comprised 30,006 employees in the Nigerian banking industry from which a sample of 379 respondents was selected using purposive sampling technique. The population was broken into various strata in line with the hierarchy of office seniority. The study concluded that there is need for the Nigerian banking industry to adopt manpower training as an innovative tool for improving employee performance in todays dynamic banking environment.

Download or read book Effect of Training on Employees Performance in Nigerian Banking Industry written by Mary Mofoluwake Olagunju and published by Authorhouse UK. This book was released on 2014-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee training has been identified as an important factor in the survival of banking business, particularly in a globally competitive economy with uncertainty as in Nigeria. The Nigerian banking industry faces a number of challenges in relation to employee development. This study investigated the effects of training and manpower development on employee performance in Nigerian banking industry. The survey research design was used. The population of the study comprised 30,006 employees in the Nigerian banking industry from which a sample of 379 respondents was selected using purposive sampling technique. The population was broken into various strata in line with the hierarchy of office seniority. The study concluded that there is need for the Nigerian banking industry to adopt manpower training as an innovative tool for improving employee performance in today's dynamic banking environment.

Download or read book The Impact of Training on Employee Performance written by Benedicta Appiah and published by LAP Lambert Academic Publishing. This book was released on 2010-11 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: The quality of the human resource of an organization is essential to its success.Thus, every organization must seek to improve the quality of its workforce. The importance of training can only be appreciated with a clear understanding of its direct impact on employee performance. This book, therefore, provides a detailed analysis on how training improves the performance of employees and also changes their attitudes and behavior for the purpose of enhancing the effectiveness of the organization as a whole and increase performance. HFC Bank (Ghana) limited was used as a case study for the research thus data was collected through questionnaires distributed to employees, the human resource manager and the finance manager. The study will help firms structure their training programs to make them more effective in terms of helping to improve the efficiency of the workforce and lead to better performance. This will also ensure the existence of a pool of skilled workforce who could be utilized for national development. This analysis should help all organizations who wants to improve the overall performance of their organization and become the best in their industry.

Download or read book Impact of Training and Development on Staff Performance written by Odafe A. Eyakodevu and published by LAP Lambert Academic Publishing. This book was released on 2012 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book 'Impact of Training and Development on Staff Performance' is a research into the impact of training and development as a tool for promoting the performance of staff in the banking industry. Amongst other parameters, it showed that training and development is a key tool for increasing staff performance not just in the banking industry but also in all other sectors of the economy of a nation; both private and public sectors of the economy. The book is recommended for young graduates seeking to work in any organisation, as well as employees and management of various organisations in the banking, oil and gas, construction, telecommunications, aviation, hospitality industries and public (government/civil) servants. It shed light on how training and development helps both management and staff of organisations increase productivity hence increase in profits.

Download or read book Impact of Training and Development on Employee Performance in Retail Sector written by Trilok Kumar Jain and published by . This book was released on 2019 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a review paper, based on secondary sources, it is found that training and development contributes significantly towards performance enhancement on whole in all aspects of retail companies including customer survey, customer relationship management etc. A large number of research studies have tried to identify relation between training and developmentand sales opportunities.

Download or read book The Impact of Training on Employees Performance written by Rana Ghazi and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, it is worth mentioning that almost every Bank in Lebanon, regardless of its name or branch, is absolutely looking for growth, profits and good reputation. And what could be the best way to achieve them other than offering good services and hiring the best employees? In the following research, we will be mainly tackling the importance of training on the employees' performance. Results turned out to be extremely surprising. They showed that training has a huge impact on an organization's productivity.

Download or read book Social Effects of Structural Change in Banking written by International Labour Organisation. Sectoral Activities Programme and published by International Labour Organization. This book was released on 1993 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Effects of Level of Training on Employee Perceived Empowerment Commitment and Job Performance written by Pamela D. Backeberg and published by . This book was released on 2001-01 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: Billions of dollars are spent yearly on employee training. Yet employers often find it difficult to measure whether the training has any real effect. Due to the vast resources allocated to training, it is important to fully understand its impact. The purpose of this study was to determine the effects of level of training on employees' perceived psychological empowerment, commitment, and resultant job performance within the hospitality industry. Data were collected from 158 Air Force employees working on one of two military bases in the areas of food service, lodging, recreation, fitness, linen exchange, and mortuary affairs. Specifically, this research focused on training received by Air Force service personnel. As employees attained higher levels of training, they perceived themselves as more influential and were rated by supervisors as better performers. Implications for future research are discussed.

Download or read book Perceived Effectiveness of Business and Industry Training Programs and Implications for Identifying Critical Performance Criteria written by John Angus Wilson and published by . This book was released on 1994 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Impact of Training and Development on Organisational Performance written by Taiwo Ayedun and published by LAP Lambert Academic Publishing. This book was released on 2013 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book analysed the impact of training and development as a measure of organisational performance in terms of financial and non-financial outcomes. It was found that there is a positive relationship between training and performance which was established from data collected. Some challenges in Nigeria banking industry before 2005 reforms were huge bad loan portfolio, bankruptcy, weak corporate governance, reduced asset quality, illiquidity dwindling earnings and sometimes, loss making. Other chapters of the study are; Chapter 2 which reviews the literature concerning training and development and will explore further the impact of training and development on performance in financial sector in Nigeria through the lenses of academic research. Chapter 3 considers the use of different approaches of quantitative as well as qualitative research to gain insights into the impact of training and development on performance of the organisation. In Chapter 4, research findings will be adequately captured and analysed, while Chapter 5 will formulate conclusions and recommendations on the bases of the already established survey findings.

Download or read book 3rd International Conference on Lifelong Education and Leadership for ALL ICLEL 2017 written by Prof. Dr. Paulo Alberto da SILVA PEREIRA and published by Prof. Dr. Osman Titrek, Prof. Dr. Paulo Alberto da SILVA PEREIRA, Res. Assist. Gozde SEZEN-GULTEKIN. This book was released on 2018-12-27 with total page 1183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Copyright © 2017, ICLEL Conferences All rights reserved by ICLEL Conferences

Download or read book The Effectiveness of Training and Development on Employee Performance at Private Commercial Banks in Bangladesh written by Farhana Mitu and published by . This book was released on 2017 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: Training and Development is important to ensure that people continue to learn skills to help the company be successful. Employee training is a learning experience that seeks a relatively permanent change in employees such that their ability to perform at their current job improves. This may mean changing what employees know, how they work, or their attitudes toward their jobs, co-workers, managers, and the organization. The main objective of this study is to examine the effectiveness of training and development on employee's performance in the banking sector. For collecting data, convenient sampling method was used because total number of respondent was unknown. For analyzing data, a multivariate analysis technique like structural equation modeling (SEM) was used. Demographic information of the respondents was analyzed by using SPSS software and the structural equation modeling (SEM) was analyzed by using Smart PLS software. The result of structural equation modeling (SEM) indicates that Training & Development is significantly related to Employees Performance. This study suggests that for ensuring the better performance from the employees in the private commercial banking sector in Bangladesh should organize more training program for employees.

Download or read book The Impact of Listening and Questioning Coaching Skills on Salespeople s Performance written by Tarek El Kassar and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employees are the major assets in an organisation. The development of employees is a must for organisational survival, differentiation and success. The training selection process is crucial to be aligned with organisational goals and objectives. The literature indicates that listening is one of the most important skill that salespeople need to have. Moreover, Comer and Drollinger (1999), state that very little research addressed the effectiveness of salespeople's listening. Therefore, the researcher conducted a listening skills training intervention in the multinational organisation under study considering the importance of listening skills on salespeople's sales performance. The aim of the research is to explore the relationship between the listening skills (sensing, processing and responding) on salespeople's sales performance. In addition, the research evaluates the impact of the learning intervention (training) on salesperson's listening skills, questioning skills and sales performance as a result of the training implemented by the researcher in the multinational organisation.The research is trying to find answers for the following research questions:RQ1: Are salesperson listening skills positively related to sales performance? A. Is sensing positively related to sales performance? B. Is processing positively related to sales performance? C. Is responding positively related to sales performance? D. Is overall perception of listening positively related to sales performance? RQ2: Can training improve listening skills to impact sales performance? A. Can training improve listening skills? B. Can training improve sales performance? The research was conducted in a Dubai based multinational organisation serving science. The participants of the research project were salespersons who were invited to attend a training session on listening skills and voluntary participated in the research. The total number of participants who attended the training sessions and participated in the project were seventeen employees. Participants were not selected from a larger population; therefore, the research is considered a case study which has 'its own right, not as a sample from a population' (Robson, 1999) (cited in Smith 2015). Three data collection methods were used in the research carried out in the Dubai based multinational organisation. Initially, the researcher used a focus group to determine the training needs of salespeople in the organisation understudy. The identification of the training needs analysis was followed by a training intervention on listening skills. Consequently, two data collection methods were used to measure the relationships of listening skills (sensing, processing & responding) to sales performance; and the impact of the training intervention on salespeople listening skills and sales performance. A questionnaire (survey) was administered immediately after the training sessions to answer RQ1, specifically to measure the relationship (correlation) of listening skills to sales performance, across sensing, processing, responding, and overall perception of listening. A follow-up interview was carried with few participants two weeks after the training session(s) allowing the salespersons enough time to meet customers and practice the skills learned and acquired on the training. The interviews aimed at measuring RQ2, specifically the effect of the training on salespersons' listening skills and the impact of the listening skills training on sales performance.The research outcome does not support the research question (RQ1.A) 'Is sensing positively related to sales performance?'. Moreover, the research findings do not support the research question (RQ1.B) 'Is processing positively related to sales performance?' However, the research finding supports the research Question (RQ1.C) 'Is responding positively related to sales performance?' In addition, the research findings do not support the research question: 'Is overall perception of listening positively related to sales performance?' On the other hand, the research findings indicate that the training intervention had a positive impact on the trainees. The participants (trainees) benefited from the training intervention which improved their overall listening skills and their three (3) listening skills dimensions: sensing, processing and responding. The research findings support our research question (RQ2.A) 'Can training improve listening skills?'Moreover, the training initiatives on listening skills had a positive impact on trainees' sales performance. The listening skills training helped trainees in handling sales objections and sales closing. Additionally, the listening skills training had a positive impact on the trainees' sales presentation skills, helped the trainees to convert new prospects to new customers and improved the trainees' overall sales performance. The research findings support our research question (RQ2.B) 'Can training improve sales performance?'The findings of the research carried out in the Dubai based multinational organisation indicate that training improves listening skills. Additionally, training has a positive impact on overall salesperson's sales performance. Therefore, investment of organisations in the development and advancement of their sales force soft skills will be a stepping stone for organisational survival, differentiation and success in a highly competitive business environment.

Download or read book Promoting Organizational Performance Through 5G and Agile Marketing written by Santos, José Duarte and published by IGI Global. This book was released on 2022-09-30 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is well understood that many business operations are evolving to fit within the mold of society’s technological advancement. This is no different for marketing. While there are indicators proving the evolution of marketing, there are still many questions that must be addressed when examining the changes made to the field: whether this evolution will force new tactics, whether it will be reduced to technological tools, and more. These questions must be answered in order to allow organizations to be more customer-oriented and competitive. Promoting Organizational Performance Through 5G and Agile Marketing provides knowledge and skills to allow readers the ability to understand the evolution and trends of marketing, as well as its implications in organizations and customer relationships. It consolidates concepts introduced in recent years and examines possible opportunities to broaden the breadth of marketing, demonstrating its interdisciplinarity. Covering topics such as loyalty programs, brand attachment, and purchase intention, this premier reference source is an excellent resource for business leaders and executives, brand managers, IT managers, marketers, communications professionals, students and faculty of higher education, librarians, researchers, and academicians.

Download or read book Handbook of Employee Engagement written by Simon L. Albrecht and published by Edward Elgar Publishing. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook presents comprehensive and global perspectives to help researchers and practitioners identify, understand, evaluate and apply the key theories, models, measures and interventions associated with employee engagement. It provides many new insights, practical applications and areas for future research. It will serve as an important platform for ongoing research and practice on employee engagement.

Download or read book Industrial Relations Theses and Dissertations Submitted at Universities written by and published by . This book was released on 1983 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: