Download or read book Doc written by Otis R. Bowen and published by Indiana University Press. This book was released on 2000 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Otis Bowen grew up poor in Fulton County, but was rich in the things that count. With the support of his parents, siblings, teachers, and friends, he pursued a dream of becoming a family physician. This book is Otis Bowen's recollection of his hard work and continuous sacrifice to finance his way though medical school."--BOOK JACKET.

Download or read book The Public Servants Survival Guide written by Brenda Viola and published by . This book was released on 2020-01-10 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who cares about Public Servants? Brenda Viola does. Why? Because she's walked in your shoes. As a Public Information Officer for a first-ring suburb of Philadelphia, she worked shoulder to shoulder with Municipal Clerks, Librarians, Teachers, Public Works, Parks and Recreation, Building and Planning, Police, Firefighters, Administrators, and Elected Officials. Late-night meetings leading into early mornings and dealing with well-meaning but demanding citizens are just two challenges that can lead to burnout and breakdowns. The Public Servants' Survival Guide is for you - the unsung heroes who directly affect the quality of life in a community. You make a difference and impact people, literally, where they live. This is legacy work and while the work may energize you, the demands on your time, energy, and attention could drain even the most resilient. You may or may not be the City Manager or Board President, but you are the CEO of your own life. Taking care of you will be the smartest thing you will ever do. And this book will help you restore joy in your work AND in your life. Instead of heading toward a breakdown, you'll be empowered to prepare for a breakthrough. ABOUT THE AUTHOR A former news anchor, QVC show host, and PR/Marketing pro, Brenda Viola's professional path has been diverse and fulfilling. Her ten years as an award-winning Public Information Officer for a first-ring suburb of Philadelphia spurred the creation of Municipal Education (ME) Seminars - a professional, skill development and personal growth initiative company that helps government workers reclaim the joy of public service, while avoiding burnout. When Brenda is not speaking at a conference, hosting a webinar, or posting inspirational messages on her 10,000+ member Facebook page (@BrendaViola722), she's singing bad karaoke at the Gulf Gate Moose Lodge in Sarasota, Florida where she resides. Brenda soaks up the year-round sunshine, enjoys a close-knit community of good friends, and relishes downtime to enjoy a good book or don her helmet to join her favorite guy, Mark, on his Harley Davidson.

Download or read book The BBC written by Tom Mills and published by Verso Books. This book was released on 2020-10-13 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: The BBC: the mouthpiece of the Establishment? The BBC is one of the most important institutions in Britain; it is also one of the most misunderstood. Despite its claim to be independent and impartial, and the constant accusations of a liberal bias, the BBC has always sided with the elite. As Tom Mills demonstrates, we are only getting the news that the Establishment wants aired in public. Throughout its existence, the BBC has been in thrall to those in power. This was true in 1926 when it stood against the workers during the General Strike, and since then the Corporation has continued to mute the voices of those who oppose the status quo: miners in 1984; anti-war protesters in 2003; those who offer alternatives to austerity economics since 2008. From the outset much of its activity has been scrutinised by the secret services at the invitation of those in charge. Since the 1990s the BBC has been integrated into the market, while its independence from government and big business has been steadily eroded. The BBC is an important and timely examination of a crucial public institution that is constantly under threat.

Download or read book The Public Servant s Guide to Government in Canada written by Alex Marland and published by University of Toronto Press. This book was released on 2018-12-21 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Public Servant’s Guide to Government in Canada is a concise primer on the inner workings of government in Canada. This is a go-to resource for students, for early career public servants, and for anyone who wants to know more about how government works. Grounded in experience, the book connects core concepts in political science and public administration to the real-world practice of working in the public service. The authors provide valuable insights into the messy realities of governing and the art of diplomacy, as well as best practices for climbing the career ladder.

Download or read book Ethics for the Public Service Professional written by Aric W. Dutelle and published by CRC Press. This book was released on 2011-03-22 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public service professionals government officials, those in the legal system, first responders, and investigators confront ethical issues every day. In an environment where each decision can mean the difference between life and death or freedom and imprisonment, deciding on an ethical course of action can pose challenges to even the most season

Download or read book The Public Service Media and Public Service Internet Manifesto written by Klaus Unterberger and published by . This book was released on 2021 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the collectively authored Public Service Media and Public Service Internet Manifesto and accompanying materials.The Internet and the media landscape are broken. The dominant commercial Internet platforms endanger democracy. They have created a communications landscape overwhelmed by surveillance, advertising, fake news, hate speech, conspiracy theories, and algorithmic politics. Commercial Internet platforms have harmed citizens, users, everyday life, and society. Democracy and digital democracy require Public Service Media. A democracy-enhancing Internet requires Public Service Media becoming Public Service Internet platforms - an Internet of the public, by the public, and for the public; an Internet that advances instead of threatens democracy and the public sphere. The Public Service Internet is based on Internet platforms operated by a variety of Public Service Media, taking the public service remit into the digital age. The Public Service Internet provides opportunities for public debate, participation, and the advancement of social cohesion. Accompanying the Manifesto are materials that informed its creation: Christian Fuchs' report of the results of the Public Service Media/Internet Survey, the written version of Graham Murdock's online talk on public service media today, and a summary of an ecomitee.com discussion of the Manifesto's foundations.

Download or read book Public Service and Good Governance for the Twenty First Century written by James L. Perry and published by University of Pennsylvania Press. This book was released on 2020-05-01 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert analysis of American governance challenges and recommendations for reform Two big ideas serve as the catalyst for the essays collected in this book. The first is the state of governance in the United States, which Americans variously perceive as broken, frustrating, and unresponsive. Editor James Perry observes in his Introduction that this perception is rooted in three simultaneous developments: government's failure to perform basic tasks that once were taken for granted, an accelerating pace of change that quickly makes past standards of performance antiquated, and a dearth of intellectual capital that generate the capacity to bridge the gulf between expectations and performance. The second idea hearkens back to the Progressive era, when Americans revealed themselves to be committed to better administration of their government at all levels—federal, state, and local. These two ideas—the diminishing capacity for effective governance and Americans' expectations for reform—are veering in opposite directions. Contributors to Public Service and Good Governance for the Twenty-First Century explore these central ideas by addressing such questions as: what is the state of government today? Can future disruptions of governance and public service be anticipated? What forms of government will emerge from the past and what institutions and structures will be needed to meet future challenges? And lastly, and perhaps most importantly, what knowledge, skills, and abilities will need to be fostered for tomorrow's civil servants to lead and execute effectively? Public Service and Good Governance for the Twenty-First Century offers recommendations for bending the trajectories of governance capacity and reform expectations toward convergence, including reversing the trend of administrative disinvestment, developing talent for public leadership through higher education, creating a federal civil service to meet future needs, and rebuilding bipartisanship so that the sweeping changes needed to restore good government become possible. Contributors: Sheila Bair, William W. Bradley, John J. DiIulio, Jr., Angela Evans, Francis Fukuyama, Donald F. Kettl, Ramayya Krishnan, Paul C. Light, Shelley Metzenbaum, Norman J. Ornstein, James L. Perry, Norma M. Riccucci, Paul R. Verkuil, Paul A. Volcker.

Download or read book Public Service Values written by Richard C. Box and published by Routledge. This book was released on 2015-07-08 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public service values are too rarely discussed in public administration courses and scholarship, despite recent research demonstrating the importance of these values in the daily decision making processes of public service professionals. A discussion of these very tenets and their relevance to core public functions, as well as which areas might elicit value conflicts for public professionals, is central to any comprehensive understanding of budget and finance, human resource management, and strategic planning in the public sector. Public Service Values is written specifically for graduate and undergraduate courses in public administration, wherever a discussion of public service ideals might enrich the learning experience and offer students a better understanding of daily practice. Exploring the meaning and application of specific values, such as Neutrality, Efficiency, Accountability, Public Service, and Public Interest, provides students and future professionals with a ‘workplace toolkit’ for the ethical delivery of public services. Well-grounded in scholarly literature and with a relentless focus on the public service professional, Public Service Values highlights the importance of values in professional life and encourages a more self-aware and reflective public practice. Case studies to stimulate reflection are interwoven throughout the book and application to practice is cemented in a final section devoted to value themes in professional life as well as a chapter dedicated to holding oneself accountable. The result is a book that challenges us to embrace the necessity of public service values in our public affairs curricula and that asks the important questions current public service professionals should make a habit of routinely applying in their daily decision making.

Download or read book Managing Organizations to Sustain Passion for Public Service written by James L. Perry and published by . This book was released on 2021 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "During the last three decades, social and behavioral scientists have intensively studied the motivating power of public service. The research focuses on varied concepts-public service motivation, altruism, and prosocial motivation and behavior. This research has produced a critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. The book is the first to look systematically across the different streams of other-oriented motivation research. It is also the first to synthesize research across applied questions that public organizations and their leaders confront, including: recruiting and selecting staff who will ethically and competently pursue public service; designing public work to leverage its meaningfulness; creating work environments that support intrinsically-motivated, prosocial behavior; compensating and rewarding employees to energize and sustain public service; socializing employees for public service missions and values; and leading employees for causes great than themselves"--

Download or read book Why Public Service Matters written by R. Durant and published by Springer. This book was released on 2014-10-02 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why Public Service Matters conveys the importance, purpose, and nobility of a career as a civil servant in the United States. It does so, however, with an unflinching eye on the realpolitik that drives public administration in America's "compensatory state" and on the pitfalls of reformers' focus on bureaucratic, rather than democratic, administration. The book links the nation's ability to handle contemporary policy problems with the strategic, tactical, and normative quality of public management. In doing so, it offers newcomers a rare, concise, and accessible overview of the field. Readers will gain an appreciation for the challenges, choices, and opportunities facing public managers as they help advance a sense of common purpose informed by democratic constitutional values in twenty-first century America.

Download or read book Democracy and the Public Service written by Frederick C. Mosher and published by Oxford University Press, USA. This book was released on 1982 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised edition, like the original, concerns the problems of harmonizing effective governmental administration with the requirements of a democracy. It features a new chapter on the impact of management and theories of management upon public personnel administration, including discussion of the Model Public Personnel Law of 1940, the Watergate scandals and President Carter's personnel reforms of 1978

Download or read book Competing for Influence written by Barry Ferguson and published by ANU Press. This book was released on 2019-07-12 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Amidst growing dissatisfaction with the state of government performance and an erosion of trust in our political class, Competing for Influence asks: what sort of public service do we want in Australia? Drawing on his experience in both the public and private sectors – and citing academic research across the fields of public sector management, industrial organisation, and corporate strategy – Barry Ferguson argues the case for the careful selection and application of private sector management concepts to the public service, both for their ability to strengthen the public service and inform public policy. These include competitive advantage, competitive positioning, horizontal strategy and organisational design, and innovation as an all-encompassing organisational adjustment mechanism to a changeable environment. But these are not presented as a silver bullet, and Ferguson addresses other approaches to reform, including the need to rebuild the Public Sector Act, the need to reconsider the interface between political and administrative arms of government (and determine what is in the ‘public interest’), and the need for greater independence for the public service within a clarified role. This approach, and its implications for public sector reform, is contrasted with the straitjacket of path dependency that presently constricts the field.

Download or read book Street Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Download or read book Everyday Life in British Government written by R. A. W. Rhodes and published by OUP Oxford. This book was released on 2011-04-21 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: As citizens, why do we care about the everyday life of ministers and civil servants? We care because the decisions of the great and the good affect all our lives, for good or ill. For all their personal, political, and policy failings and foibles, they make a difference. So, we want to know what ministers and bureaucrats do, why, and how. We are interested in their beliefs and practices. In his fascinating piece of political anthropology, Rod Rhodes uncovers exactly how the British political elite thinks and acts. Drawing on unprecedented access to ministers and senior civil servants in three government departments, he answers a simple question: 'what do they do?' On the basis of extensive fieldwork, supplemented by revealing interviews, he tries to capture the essence of their everyday life. He describes the ministers' and permanent secretaries' world through their own eyes, and explores how their beliefs and practices serve to create meaning in politics, policy making, and public-service delivery. He goes on to analyze how such beliefs and practices are embedded in traditions; in webs of protocols, rituals, and languages. The story he has to tell is dramatized through in-depth accounts of specific events to show ministers and civil servants 'in action'. He challenges the conventional constitutional, institutional, and managerial views of British governance. Instead, he describes a storytelling political-administrative elite, with beliefs and practices rooted in the Westminster model, which uses protocols and rituals to domesticate rude surprises and cope with recurrent dilemmas.

Download or read book Confessions of a Civil Servant written by Bob Stone and published by Rowman & Littlefield. This book was released on 2004-07-26 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Confessions of a Civil Servant is filled with lessons on leading change in government and the military. Bob Stone based the book on thirty years as a revolutionary in government. It comes at a time when the events of 9-11 are sharpening America's demands for government at all levels that works.

Download or read book Government Is Good written by Douglas J. Amy and published by Dog Ear Publishing. This book was released on 2011 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why a book defending government? Because for decades, right-wing forces in this country have engaged in a relentless and irresponsible campaign of vicious government bashing. Conservatives and libertarians have demonized government, attacked basic safety net programs like Medicare, and undermined vital regulations that protect consumers, investors, workers, and the environment. This book takes on this anti-government movement and shows that most of its criticisms of this institution are highly exaggerated, misleading, or just plain wrong. In reality, American government - despite its flaws - plays a valuable and indispensable role in promoting the public good. Most government programs are working well and are actually improving the lives of Americans in innumerable ways. Democratic government is a vital tool for making our world a better place; and if we want an America that is prosperous, healthy, secure, well-educated, just, compassionate, and unpolluted, we need a strong, active, and well-funded public sector. Part I: Why Government is Good. The section of the book describes how government acts as a force for good in society. One chapter chronicles a day in the life of an average middle-class American and identifies the myriad ways that government programs improve our lives. Other chapters describe the forgotten achievements of government; how government is the only way to effectively promote public values like justice and equality; and how a free market economy would be impossible without the elaborate legal and regulatory infrastructure provided by government. Part II: The War on Government. This section of the book chronicles the unrelenting assault on government being waged by conservative forces in this country. Chapters describe how cuts in social programs and rollbacks of regulations have harmed the health, safety, and welfare of millions of Americans and how these assaults have taken place on many fronts - in Congress, the administrative branch, and the federal courts, as well as on the state and local level. Also addressed: how the right's radical anti-government agenda is out of touch with the views and priorities of most Americans, and what the real truth is about government deficits. Part III: How to Revitalize Democracy and Government. There are, in fact, some problems with American government, and we need to address these if we are to restore Americans' faith in this institution. One of the main problems with our government is that it is not accountable and responsive enough to the public. Moneyed special interests too often win out over the public interest. Chapters in this section describe this problem and how we can fix it. There are several reforms - including public financing of elections - that could help our government live up to its democratic ideals. The final chapter discusses strategies for building a pro-government coalition in this country.

Download or read book Co creating Digital Public Services for an Ageing Society written by Juliane Jarke and published by Springer Nature. This book was released on 2020-09-14 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.