Download or read book A Higher Kind of Loyalty written by Binyan Liu and published by Pantheon. This book was released on 1990 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: An account of the life of the journalist-writer who is best known for his description of China since 1949.
Download or read book Higher Kind of Loyalty written by Liu Pin-yen and published by . This book was released on 1989 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Memoir bu China's formost journalist.
Download or read book A Higher Loyalty written by James Comey and published by Flatiron Books. This book was released on 2018-04-17 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 New York Times Bestseller now in paperback with new material The inspiration for The Comey Rule, the Showtime limited series starring Jeff Daniels premiering September 2020 In his book, former FBI director James Comey shares his never-before-told experiences from some of the highest-stakes situations of his career in the past two decades of American government, exploring what good, ethical leadership looks like, and how it drives sound decisions. His journey provides an unprecedented entry into the corridors of power, and a remarkable lesson in what makes an effective leader. Mr. Comey served as director of the FBI from 2013 to 2017, appointed to the post by President Barack Obama. He previously served as U.S. attorney for the Southern District of New York, and the U.S. deputy attorney general in the administration of President George W. Bush. From prosecuting the Mafia and Martha Stewart to helping change the Bush administration's policies on torture and electronic surveillance, overseeing the Hillary Clinton e-mail investigation as well as ties between the Trump campaign and Russia, Comey has been involved in some of the most consequential cases and policies of recent history.
Download or read book High Tech High Touch Customer Service written by Micah Solomon and published by AMACOM Div American Mgmt Assn. This book was released on 2012-05-26 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowermentùlashing out at those that don't. Take heart: Old-fashioned customer service, fully retooled for today's blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to surviveùand thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: ò Six major customer trends and what they mean for your business ò Eight unbreakable rules for social media customer service ò How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content ò The rising power of self-serviceùand how to design it properly ò How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wideùonline and off.
Download or read book Saving Justice written by James Comey and published by Flatiron Books. This book was released on 2021-01-12 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: James Comey, former FBI Director and New York Times bestselling author of A Higher Loyalty, uses his long career in federal law enforcement to explore issues of justice and fairness in the US justice system. James Comey might best be known as the FBI director that Donald Trump fired in 2017, but he’s had a long, varied career in the law and justice system. He knows better than most just what a force for good the US justice system can be, and how far afield it has strayed during the Trump Presidency. In his much-anticipated follow-up to A Higher Loyalty, Comey uses anecdotes and lessons from his career to show how the federal justice system works. From prosecuting mobsters as an Assistant US Attorney in the Southern District of New York in the 1980s to grappling with the legalities of anti-terrorism work as the Deputy Attorney General in the early 2000s to, of course, his tumultuous stint as FBI director beginning in 2013, Comey shows just how essential it is to pursue the primacy of truth for federal law enforcement. Saving Justice is gracefully written and honestly told, a clarion call for a return to fairness and equity in the law.
Download or read book Loyalty Is the Difference Maker written by Sayed Abuelmagd and published by CreateSpace. This book was released on 2015-06-01 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: This wonderful book makes the important point that for social connections to be meaningful and to make us happy and healthy, they cannot be fleeting, and that loyalty is a key ingredient of a life lived well. Loyalty is a key ingredient in creating a high performance culture. Those leaders, athletes or coaches who can leverage the power of loyalty have a distinct home field advantage. It is the first playbook of its kind. This book not only identifies issues, but also provides real-life answers. In a complicated world, it is an excellent resource to utilize with struggling individuals and teams, and it is considered your own motivations and behaviors that influence your personal happiness and satisfaction. What makes the final difference in personal and professional relationships? Loyalty is the difference maker! This book provides exceptional insight into the nuances of loyalty, and how to achieve the right kind. It will be of great interest to all who seek to enhance their well being through loyalty. It is a paradox that with increased quality of life, fewer people seem to be truly happy. Contrary to popular thinking, no man is an island! This book makes a brilliant case of linking loyalty to happiness. To improve our individual and collective happiness we need to rethink our caring for other people. The reward is the mutual joy of being included into something big and enriching. This is a fun and fascinating book, that is almost impossible to put down, and it provides solutions to a critical problem. If you want to be a better friend, spouse, manager, employee, customer, citizen - or if you just want to be happier - please read this book! This book generates insightful information about all types of loyalty and provides compelling arguments for why loyalty is important in all walks of life. A lot of analytical thinking has gone in to the writing of this book. A must read for everyone. It offers a fascinating analysis of the many facets of loyalty. Anyone interested in enhancing their quality of life (and who isn't?) will enjoy reading and benefit immensely from this well-researched, wonderfully crafted and engaging book. It is one of those rare books that teach profound business, life, and history lessons simultaneously. Read it and be inspired. Our "loyalty sickness" needs attention and this book provides a wake-up call and a start on the road to recovery. As it reminds us, loyalty is not instinctive in human nature - we all need constant training in the "art of loyalty." That's why this book is an important read for us all as citizens, as business managers and executives, and as individuals. "There is no friend as loyal as a book," and now there is a book on loyalty that should be a friend to every person who is intelligently developing his or her business. The practical precepts in this book can be applied both personally and professionally to enhance one's effectiveness and overall satisfaction.
Download or read book Loyalty written by Ingrid Thoft and published by National Geographic Books. This book was released on 2014-03-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: When your family’s on the wrong side of the law…what side are you on? The Ludlows are a family of fast-talking Boston lawyers, and patriarch Carl Ludlow treats his offspring like employees—which they are. Black-sheep daughter, Fina, dropped out of law school, but her father keeps her in the fold as the firm’s private investigator, working alongside her brothers. Juggling family, business, cops and crooks is no problem for Fina. But when her sister-in-law disappears, she’s caught up in a case unlike any she’s encountered before. Carl wants things resolved without police, but the deeper Fina digs, the more impossible that seems. As she unearths more dirt, the demands of family loyalty intensify. But she is after the truth—no matter where it lies…
Download or read book Leading Loyalty written by Sandy Rogers and published by AMACOM. This book was released on 2019-04-16 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.
Download or read book On Loyalty and Loyalties written by John Kleinig and published by Oxford University Press, USA. This book was released on 2014 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: An examination of the nature and virtuousness of loyalty and of some of its primary associations: friends, families, organizations, professions, nations, countries (patriotism), and religion (absolute loyalty). Loyalty is distinguished from its cognates and contrasts, its role in human associative life is articulated, and its status as a virtue is defended. The particularist-universalist debate is addressed, the idea of a loyal opposition explored, and its limits defined.
Download or read book Hillbilly Elegy written by J. D. Vance and published by HarperCollins. This book was released on 2016-06-28 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER "A riveting book."—The Wall Street Journal "Essential reading."—David Brooks, New York Times From a former marine and Yale Law School graduate, a powerful account of growing up in a poor Rust Belt town that offers a broader, probing look at the struggles of America’s white working class Hillbilly Elegy is a passionate and personal analysis of a culture in crisis—that of white working-class Americans. The decline of this group, a demographic of our country that has been slowly disintegrating over forty years, has been reported on with growing frequency and alarm, but has never before been written about as searingly from the inside. J. D. Vance tells the true story of what a social, regional, and class decline feels like when you were born with it hung around your neck. The Vance family story begins hopefully in postwar America. J. D.’s grandparents were “dirt poor and in love,” and moved north from Kentucky’s Appalachia region to Ohio in the hopes of escaping the dreadful poverty around them. They raised a middle-class family, and eventually their grandchild (the author) would graduate from Yale Law School, a conventional marker of their success in achieving generational upward mobility. But as the family saga of Hillbilly Elegy plays out, we learn that this is only the short, superficial version. Vance’s grandparents, aunt, uncle, sister, and, most of all, his mother, struggled profoundly with the demands of their new middle-class life, and were never able to fully escape the legacy of abuse, alcoholism, poverty, and trauma so characteristic of their part of America. Vance piercingly shows how he himself still carries around the demons of their chaotic family history. A deeply moving memoir with its share of humor and vividly colorful figures, Hillbilly Elegy is the story of how upward mobility really feels. And it is an urgent and troubling meditation on the loss of the American dream for a large segment of this country.
Download or read book Littell s Living Age written by Eliakim Littell and published by . This book was released on 1880 with total page 840 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Why Loyalty Matters written by Timothy Keiningham and published by BenBella Books, Inc.. This book was released on 2010-03-16 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades we've been told that we live in fast-paced, dog-eat-dog world, that loyalty gets you nowhere, and that we must look out for number one! We've been told that to succeed we have to constantly reinvent ourselves, let go of past relationships, and move on to greener pastures. And we've been told that all this is good. But it's not good. Why Loyalty Matters is grounded in the most comprehensive study of loyalty ever conducted, and what it reveals can change your life. The science is very clear – when it comes to business success, satisfaction in our relationships and even overall happiness, loyalty is essential. Renowned loyalty experts Timothy Keiningham and Lerzan Aksoy combine their own groundbreaking research with the leading thinking in philosophy, sociology, psychology, economics and management to provide a comprehensive guide to understanding what loyalty is, what it isn't and how to unlock its power in your personal and professional life.
Download or read book Beyond Customer Satisfaction to Customer Loyalty written by Keki R. Bhote and published by Amacom Books. This book was released on 1996 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.
Download or read book Investigative Journalism written by Hugo de Burgh and published by Psychology Press. This book was released on 2000 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Investigative Journalismis a critical and reflective introduction to the traditions and practices of investigative journalism. It combines interviews with journalists, researchers, editors and television producers.
Download or read book Littell s Living Age written by and published by . This book was released on 1880 with total page 862 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Loyalty Is the Difference Maker written by Sayed Ibrahim Abuelmagd and published by Createspace Independent Publishing Platform. This book was released on 2015-07-04 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Loyalty is not grey. It is black and white. You are either loyal completely or not loyal at all. Loyalty: The Lifeblood of Everything. This is a supremely practical book with a profoundly moral message: that the quality of our lives, the productivity of our organizations and the depth of our relationships are inextricably related. This book should not be used only as a guide for leaders, but as a guide for life. It is fun to read, practical to do, and invaluable to your success. It is a wonderful, timely book. Reading it can improve your relationships, your work, and actually make you happier. The idea of loyalty is much more than a platitude, it is the foundation by which people develop successful businesses and happy lives. Anyone who seeks to cultivate loyal customers, employees and loved ones should not only read this book, but mark it up as a reference guide. In good times loyalty is important; in challenging times it's essential. It's so direct and fundamental that we lose sight of just how important it really is. This book brilliantly illustrates that the key to lasting success and happiness - in all parts of life, not just work - hinges on our human ability to be loyal. The message of this book is timeless - and timely. We are a species for whom meaningful connections to others are essential for our health and happiness. This wonderful book makes the important point that for social connections to be meaningful and to make us happy and healthy, they cannot be fleeting, and that loyalty is a key ingredient of a life lived well. Loyalty is a key ingredient in creating a high performance culture. Those leaders, athletes or coaches who can leverage the power of loyalty have a distinct home field advantage. It is the first playbook of its kind. This book not only identifies issues, but also provides real-life answers. In a complicated world, it is an excellent resource to utilize with struggling individuals and teams, and it is considered your own motivations and behaviors that influence your personal happiness and satisfaction. What makes the final difference in personal and professional relationships? Loyalty is the difference maker! This book provides exceptional insight into the nuances of loyalty, and how to achieve the right kind. It will be of great interest to all who seek to enhance their well being through loyalty. It is a paradox that with increased quality of life, fewer people seem to be truly happy. Contrary to popular thinking, no man is an island! This book makes a brilliant case of linking loyalty to happiness. To improve our individual and collective happiness we need to rethink our caring for other people. The reward is the mutual joy of being included into something big and enriching. This is a fun and fascinating book, that is almost impossible to put down, and it provides solutions to a critical problem. If you want to be a better friend, spouse, manager, employee, customer, citizen - or if you just want to be happier - please read this book! This book generates insightful information about all types of loyalty and provides compelling arguments for why loyalty is important in all walks of life. A lot of analytical thinking has gone in to the writing of this book. A must read for everyone. It offers a fascinating analysis of the many facets of loyalty. Anyone interested in enhancing their quality of life (and who isn't?) will enjoy reading and benefit immensely from this well-researched, wonderfully crafted and engaging book. It is one of those rare books that teach profound business, life, and history lessons simultaneously. Read it and be inspired.
Download or read book A Higher Form of Killing written by Diana Preston and published by Bloomsbury Publishing USA. This book was released on 2015-02-24 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: An acclaimed historian chronicles the birth of weapons of mass destruction during World War I, including the use of poison gas by the Germans at Ypres, the torpedoes that sunk the Lusitania and an aerial bombardment of London by a zeppelin.
