Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Download or read book Let s Pretend This Never Happened written by Jenny Lawson and published by Penguin. This book was released on 2012-04-17 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 New York Times bestselling (mostly true) memoir from the hilarious author of Furiously Happy. “Gaspingly funny and wonderfully inappropriate.”—O, The Oprah Magazine When Jenny Lawson was little, all she ever wanted was to fit in. That dream was cut short by her fantastically unbalanced father and a morbidly eccentric childhood. It did, however, open up an opportunity for Lawson to find the humor in the strange shame-spiral that is her life, and we are all the better for it. In the irreverent Let’s Pretend This Never Happened, Lawson’s long-suffering husband and sweet daughter help her uncover the surprising discovery that the most terribly human moments—the ones we want to pretend never happened—are the very same moments that make us the people we are today. For every intellectual misfit who thought they were the only ones to think the things that Lawson dares to say out loud, this is a poignant and hysterical look at the dark, disturbing, yet wonderful moments of our lives. Readers Guide Inside

Download or read book Powerful Phrases for Effective Customer Service written by Renee Evenson and published by AMACOM Div American Mgmt Assn. This book was released on 2012 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach readers how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstacles--you'll strengthen all facets of your customer service.

Download or read book The Best Friend Game written by Alice Nicole Johansson and published by Sweet Valley. This book was released on 1994 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: There's a new club at Sweet Valley Middle School--the Eight Times Eight Club--and they're trying to outdo the Unicorns. So the Unicorns take their act to TV--on the "Best Friends" TV show. All they have to do is guess each other's favorite foods, most embarrassing moments, and worst dates. Can they win over their opponents the Eights?

Download or read book The Rook written by Daniel O'Malley and published by Little, Brown. This book was released on 2012-01-11 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: Myfanwy Thomas awakens in a London park surrounded by dead bodies. With her memory gone, she must trust the instructions left by her former in order to survive. She quickly learns that she is a Rook, a high-level operative in a secret agency that protects the world from supernatural threats. But there is a mole inside the organization, and this person wants her dead. Battling to save herself, Myfanwy will encounter a person with four bodies, a woman who can enter her dreams, children transformed into deadly fighters, and terrifyingly vast conspiracy. Suspenseful and hilarious, The Rook is an outrageously imaginative thriller for readers who like their espionage with a dollop of purple slime. "Utterly convincing and engrossing -- -totally thought-through and frequently hilarious....Even this aging, jaded, attention-deficit-disordered critic was blown away."-Lev Grossman, Time

Download or read book The Other End of the Leash written by Patricia McConnell, Ph.D. and published by Ballantine Books. This book was released on 2009-02-19 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to communicate with your dog—using their language “Good reading for dog lovers and an immensely useful manual for dog owners.”—The Washington Post An Applied Animal Behaviorist and dog trainer with more than twenty years’ experience, Dr. Patricia McConnell reveals a revolutionary new perspective on our relationship with dogs—sharing insights on how “man’s best friend” might interpret our behavior, as well as essential advice on how to interact with our four-legged friends in ways that bring out the best in them. After all, humans and dogs are two entirely different species, each shaped by its individual evolutionary heritage. Quite simply, humans are primates and dogs are canids (as are wolves, coyotes, and foxes). Since we each speak a different native tongue, a lot gets lost in the translation. This marvelous guide demonstrates how even the slightest changes in our voices and in the ways we stand can help dogs understand what we want. Inside you will discover: • How you can get your dog to come when called by acting less like a primate and more like a dog • Why the advice to “get dominance” over your dog can cause problems • Why “rough and tumble primate play” can lead to trouble—and how to play with your dog in ways that are fun and keep him out of mischief • How dogs and humans share personality types—and why most dogs want to live with benevolent leaders rather than “alpha wanna-bes!” Fascinating, insightful, and compelling, The Other End of the Leash is a book that strives to help you connect with your dog in a completely new way—so as to enrich that most rewarding of relationships.

Download or read book Heidi s Guide to Four Letter Words written by Tara Sivec and published by Sivec & Arndt. This book was released on 2019-12-03 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cowritten by USA Today best-selling author Tara Sivec and award-winning narrator Andi Arndt, a hysterically funny, heartfelt romance about starting over and taking chances. Nothing good ever comes from drinking a box of wine alone. So when I decided to entertain my drunken self by setting up some hand-me-down podcasting equipment and reading the steamy parts from romance novels, I never thought anyone would actually listen. The fact that I admitted my huge crush on my sexy next door neighbor made the whole thing even more mortifying. But sometimes life surprises you, and that’s how my podcast, Heidi’s Discount Erotica, was born. Now I, Heidi Larsen, a sweet former kindergarten teacher in Waconia, Minnesota, lead a scandalous double life reading erotic novels to the listening world. And with each episode, I find myself embracing my new alter ego more and more. Now I’m starting to feel more comfortable in my own skin and do things I never would have dreamed of - like kissing my neighbor. Look out, Waconia, because Heidi’s on the loose! She’s in your ears, in your hearts, and down your pants...wait, that didn’t sound as good as it did in my head. Well, you get the picture, don’tcha know!

Download or read book How to Be Everything written by Emilie Wapnick and published by HarperCollins. This book was released on 2017-05-02 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do you want to be when you grow up? It's a familiar question we're all asked as kids. While seemingly harmless, the question has unintended consequences. It can make you feel like you need to choose one job, one passion, one thing to be about. Guess what? You don't. Having a lot of different interests, projects and curiosities doesn't make you a "jack-of-all-trades, master of none." Your endless curiosity doesn't mean you are broken or flaky. What you are is a multipotentialite: someone with many interests and creative pursuits. And that is actually your biggest strength. How to Be Everything helps you channel your diverse passions and skills to work for you. Based on her popular TED talk, "Why some of us don't have one true calling", Emilie Wapnick flips the script on conventional career advice. Instead of suggesting that you specialize, choose a niche or accumulate 10,000 hours of practice in a single area, Wapnick provides a practical framework for building a sustainable life around ALL of your passions. You'll discover: • Why your multipotentiality is your biggest strength, especially in today's uncertain job market. • How to make a living and structure your work if you have many skills and interests. • How to focus on multiple projects and make progress on all of them. • How to handle common insecurities such as the fear of not being the best, the guilt associated with losing interest in something you used to love and the challenge of explaining "what you do" to others. Not fitting neatly into a box can be a beautiful thing. How to Be Everything teaches you how to design a life, at any age and stage of your career, that allows you to be fully you, and find the kind of work you'll love.

Download or read book The Divorce written by Nicole Strycharz and published by Createspace Independent Publishing Platform. This book was released on 2016-05-25 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jenzy: I love my husband, but he doesn't see me anymore. We were college sweethearts and for seven years I've been his wife. Five of those years were bliss; the last two have been a long fall from grace. He's the love of my life, the sexy and smart man I saw my future with, but now I don't think he sees it too. I'm tired of not being seen, I'm tired of not being heard, and I'm tired of being in love alone. I was his optimistic hippie girl that he couldn't get enough of. Now I'm just his annoyance. So I told him, I finally found the backbone and this is our story.... Chris: My wife just told me she wants a divorce. What the hell do I say to that? I thought we were fine-, well fine is a bad word, I thought we were okay. Doesn't matter what I think because she's moving out and I can't really let this happen. Yeah, she annoys me, we're total opposites, but I knew that when I met her, she hasn't changed...maybe I have? I was her anchor, her safety, her home. Now I'm that guy that's wrecked her and there are plenty of men willing to repair the damage I did. So I have a plan. Find out what happened to change my affection for her within the last two years, and win her back before someone else does, because I still love her, and she still loves me....I guess....

Download or read book World War Z written by Max Brooks and published by Broadway Books. This book was released on 2013 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: An account of the decade-long conflict between humankind and hordes of the predatory undead is told from the perspective of dozens of survivors who describe in their own words the epic human battle for survival, in a novel that is the basis for the June 2013 film starring Brad Pitt. Reissue. Movie Tie-In.

Download or read book The War on Normal People written by Andrew Yang and published by Hachette Books. This book was released on 2018-04-03 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestseller from CNN Political Commentator and 2020 former Democratic presidential candidate Andrew Yang, this thought-provoking and prescient call-to-action outlines the urgent steps America must take, including Universal Basic Income (UBI), to stabilize our economy amid rapid technological change and automation. The shift toward automation is about to create a tsunami of unemployment. Not in the distant future--now. One recent estimate predicts 45 million American workers will lose their jobs within the next twelve years--jobs that won't be replaced. In a future marked by restlessness and chronic unemployment, what will happen to American society? In The War on Normal People, Andrew Yang paints a dire portrait of the American economy. Rapidly advancing technologies like artificial intelligence, robotics and automation software are making millions of Americans' livelihoods irrelevant. The consequences of these trends are already being felt across our communities in the form of political unrest, drug use, and other social ills. The future looks dire-but is it unavoidable? In The War on Normal People, Yang imagines a different future--one in which having a job is distinct from the capacity to prosper and seek fulfillment. At this vision's core is Universal Basic Income, the concept of providing all citizens with a guaranteed income-and one that is rapidly gaining popularity among forward-thinking politicians and economists. Yang proposes that UBI is an essential step toward a new, more durable kind of economy, one he calls "human capitalism."

Download or read book Purple Orchids written by Samantha Christy and published by . This book was released on 2015-03-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Edge of Never written by J. A. Redmerski and published by Forever. This book was released on 2013-03-12 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the beloved New York Times bestseller about two lost souls who embark on an epic road trip and find love along the way. A New York Times,USA Today, and Wall Street Journal bestselling blockbuster! Twenty-year-old Camryn Bennett thought she knew exactly where her life was going. But after a wild night at the hottest club in downtown Raleigh, North Carolina, she shocks everyone-including herself-when she decides to leave the only life she's ever known and set out on her own. Grabbing her purse and her cell phone, Camryn boards a Greyhound bus ready to find herself. Instead, she finds Andrew Parrish. Sexy and exciting, Andrew lives life like there is no tomorrow. He persuades Camryn to do things she never thought she would and shows her how to give in to her deepest, most forbidden desires. Soon he becomes the center of her daring new life, pulling love and lust and emotion out of her in ways she never imagined possible. But there is more to Andrew than Camryn realizes. Will his secret push them inseparably together -- or destroy them forever?

Download or read book Magic Bites written by Ilona Andrews and published by Penguin. This book was released on 2012-12-31 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 New York Times bestselling author Ilona Andrews invites you to experience the first novel in the “intriguing world” (Locus) of Kate Daniels with this special edition of Magic Bites... Kate Daniels is a down-on-her-luck mercenary who makes her living cleaning up magical problems. But when Kate’s guardian is murdered, her quest for justice draws her into a power struggle between two strong factions within Atlanta’s magic circles. Pressured by both sides to find the killer, Kate realizes she’s way out of her league—but she wouldn’t want it any other way... This special edition includes in-depth information about the world of Kate Daniels, with descriptions of its characters and factions. Explore Kate’s Atlanta like never before with answers to FAQ and a quiz to find your place there. And don’t miss the prequel story “A Questionable Client,” as well as scenes of events in Magic Bites from Curran’s point of view.

Download or read book Happily Ticked Off written by Andrea R. Frazer and published by Createspace Independent Publishing Platform. This book was released on 2015-12-01 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Former Hollywood sitcom writer and funny girl Andrea R. Frazer thought she had it all: a hunky husband, two gorgeous kids, a house in the 'burbs . . . but when her son was diagnosed with Tourette Syndrome, a disorder that causes uncontrollable tics and twitches, her fantasy life imploded. Terrified, she feared he would bark, scream and curse in circle time. Turns out the only person who barked, screamed and cursed was Andrea, as she went head-to-head with this confusing condition. From diet to meds, shrinks to therapists, Frazer has written a no-holds-barred mom-moir about the realities of raising a kid on the spectrum. It isn't always pretty, but it's real, and if you're as scared as she was, clarity can look pretty darn gorgeous. Written with humor, transparency and most importantly, hope, it's Andrea's desire that this book will hold the hand of every special needs parent. "May it whisper in your ear, 'You did not cause this condition. Stop blaming yourself. You are not alone.' And while you're at it, eat a taco. Life is better with a little food. (Trust me on this one.)" ~ Andrea

Download or read book Irresistible Cloverleigh Farms written by Melanie Harlow and published by Cloverleigh Farms. This book was released on 2019-02-24 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: I'm a full-time single dad to three daughters and CFO at Cloverleigh Farms. I don't have time to fall in love-I'm too busy trying to run a business, keep the red socks out of the white laundry, and get the damn pillowcases on without owing a dollar to the swear jar.Sure, Frannie Sawyer is beautiful and sweet, but she's twenty-seven, the boss's daughter, and my new part-time nanny-which means she's completely off-limits. It's bad enough I can't stop fantasizing about her, what kind of jerk would I be if I acted on the impulse to kiss her?(Exactly the kind of jerk you're thinking.)Actually, I'm worse than that-because I didn't stop with a kiss, and now I can't stay away. She makes me feel like myself again. She reminds me what it's like to want something just for me. She's everything I ever needed, but nothing I ever imagined.I'm a former Marine. I should have had the strength to resist her from the start.But I didn't. And now I have to choose between the life I want and the life she deserves.Even if it means giving her up.

Download or read book Detransition Baby written by Torrey Peters and published by One World. This book was released on 2021-01-12 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATIONAL BESTSELLER • The lives of three women—transgender and cisgender—collide after an unexpected pregnancy forces them to confront their deepest desires in “one of the most celebrated novels of the year” (Time) “Reading this novel is like holding a live wire in your hand.”—Vulture One of the New York Times’s 100 Best Books of the 21st Century Named one of the Best Books of the Year by more than twenty publications, including The New York Times Book Review, Entertainment Weekly, NPR, Time, Vogue, Esquire, Vulture, and Autostraddle PEN/Hemingway Award Winner • Finalist for the Lambda Literary Award, the National Book Critics Circle Award, and the Gotham Book Prize • Longlisted for The Women’s Prize • Roxane Gay’s Audacious Book Club Pick • New York Times Editors’ Choice Reese almost had it all: a loving relationship with Amy, an apartment in New York City, a job she didn't hate. She had scraped together what previous generations of trans women could only dream of: a life of mundane, bourgeois comforts. The only thing missing was a child. But then her girlfriend, Amy, detransitioned and became Ames, and everything fell apart. Now Reese is caught in a self-destructive pattern: avoiding her loneliness by sleeping with married men. Ames isn't happy either. He thought detransitioning to live as a man would make life easier, but that decision cost him his relationship with Reese—and losing her meant losing his only family. Even though their romance is over, he longs to find a way back to her. When Ames's boss and lover, Katrina, reveals that she's pregnant with his baby—and that she's not sure whether she wants to keep it—Ames wonders if this is the chance he's been waiting for. Could the three of them form some kind of unconventional family—and raise the baby together? This provocative debut is about what happens at the emotional, messy, vulnerable corners of womanhood that platitudes and good intentions can't reach. Torrey Peters brilliantly and fearlessly navigates the most dangerous taboos around gender, sex, and relationships, gifting us a thrillingly original, witty, and deeply moving novel.