Download or read book A Business Process and Data Quality Management Perspective on ERP System Development in the Financial Service Sector written by Ali Sunyaev and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The successful implementation of enterprise resource planning (ERP) systems enables organizations to enhance their efficiency and maintain competitive capability through cross-functional integration across operational activities. Nevertheless, implementation of ERP systems is a risky endeavor since ERP implementation projects are more complex compared to typical software development projects. Organizations implementing ERP systems are prone to substantial financial risks.Business process management (BPM) contributes to successful ERP system implementation. When examining ERP systems and BPM, data and information quality management (DIQM) should be considered as well. The reason is that ERP systems provide a platform for integrating processes and data.The contribution of our study is threefold as we consider the current maturity and future issues of ERP systems, BPM and DIQM in the examined organizations. We provide implications for practice and research.

Download or read book A Process Management Perspective on Future ERP System Development in the Financial Service Sector written by Paul Glowalla and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most organizations use Enterprise Resource Planning (ERP) systems, which provide a platform for integrating processes and data. Even though competitive pressure forces financial service organizations to permanently improve their business processes, there is a lack of research regarding the use of ERP systems within financial services. Focusing on the insurance sector, we are interested in current and potential process management issues with regard to ERP systems. We examine strategic IT trends by conducting semi-structured expert interviews with participants in IT-strategic decision making. We present current trends and identify two main issues: the IT-independent management of processes and the need to engage in service-oriented architecture (SOA). From a practitioners' view, the use of ERP systems has to be considered critically in the insurance sector. Further research on the identified issues has to take into account the sector-specific characteristics.

Download or read book The Impact of ERP on the Effectiveness of Business Process Management written by Shorouk Sherif and published by GRIN Verlag. This book was released on 2019-03-22 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper (undergraduate) from the year 2018 in the subject Computer Science - Commercial Information Technology, grade: A-, German University in Cairo, language: English, abstract: Enterprise Resource Planning (ERP) is a software that consists of a group of applications and tools that aim mainly to monitor business functions, operations and processes across an organization, providing reliable information to different units of the company such as finance and accounting, sales and distribution, human resources and others. In addition, with the daily evolution of information technology, the ERP system has been progressing and building itself for the last two decades, until it took the shape we all know now. On the other hand, Business Process Management (BPM) can be identified as the discipline that reaches for the maximum control and management of organizational structure and format of the business processes, which eventually leads to enhanced business process management. This research paper is exploring the impact of ERP on the effectiveness of business process management by evaluating ERP potential development on business processes and how automation provided by ERP would affect these processes. In addition, this study aims to demonstrate the functionalities of ERP, and their possible positive effect the system may have on business performance, even though some studies argue that not all ERP implementation project succeed. The paper is organized as follows: the first section will discuss ERP's definition, evolution and history, functionalities, the implementation stages of ERP systems, benefits of ERP and the cloud ERP and its types. The second section will discuss the definition of business processes management. In addition, the BPM methodologies including business process architecture, how to make the right choice for methodology and process classification framework. The last section will discuss and explore how investing in ERP can improve BPM by explaining the budget, time and plan needed for ERP systems and business processes re-engineering and system integration to match with the ERP systems. Also this section includes benefits and risks of ERP on BPM by evaluating ERP effectiveness and efficiency and assessing risks.

Download or read book Enterprise Resource Planning and Business Intelligence Systems for Information Quality written by Carlo Caserio and published by Springer. This book was released on 2018-04-13 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyses the role of Enterprise Resource Planning (ERP) and Business Intelligence (BI) systems in improving information quality through an empirical analysis carried out in Italy. The study begins with a detailed examination of ERP features that highlights the advantages and disadvantages of ERP adoption. Critical success factors for ERP implementation and post-implementation are then discussed, along with the capabilities of ERP in driving the alignment between management accounting and financial accounting information.The study goes on to illustrate the features of BI systems and to summarize companies’ needs for BI. Critical success factors for BI implementation are then presented, along with the BI maturity model and lifecycle. The focus of the research entails a detailed empirical analysis in the Italian setting designed to investigate the role played by ERP and BI systems in reducing information overload/underload and improving information quality by influencing the features of information flow. The practical and theoretical implications of the study are discussed and future avenues of research are suggested. This book will be of value for all those who have an interest in the capacities of ERP and BI systems to enhance business information quality.

Download or read book Metrics and Models for Evaluating the Quality and Effectiveness of ERP Software written by Muketha, Geoffrey Muchiri and published by IGI Global. This book was released on 2019-07-26 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprise resource planning (ERP) is a class of integrated software that uses software technologies to implement real-time management of business processes in an organization. ERPs normally cut across organizations, making them large and complex. Software researchers have for many years established that complexity affects software quality negatively and must therefore be controlled with novel metrics and models of evaluation that can determine when the software is at acceptable levels of quality and when not. Metrics and Models for Evaluating the Quality and Effectiveness of ERP Software is a critical scholarly publication that examines ERP development, performance, and challenges in business settings to help improve decision making in organizations that have embraced ERPs, improve the efficiency and effectiveness of their activities, and improve their return on investments (ROI). Highlighting a wide range of topics such as data mining, higher education, and security, this book is essential for professionals, software developers, researchers, academicians, and security professionals.

Download or read book Management of Data Quality in Enterprise Resource Planning Systems written by Michael Röthlin and published by BoD – Books on Demand. This book was released on 2010 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally presented as the author's thesis (doctoral)--Universiteat Bern, 2010.

Download or read book Information Systems Reengineering for Modern Business Systems ERP Supply Chain and E Commerce Management Solutions written by Valverde, Raul and published by IGI Global. This book was released on 2012-02-29 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Businesses must constantly adapt to a dynamically changing environment that requires choosing an adaptive and dynamic information architecture that has the flexibility to support both changes in the business environment and changes in technology. In general, information systems reengineering has the objective of extracting the contents, data structures, and flow of data and process contained within existing legacy systems in order to reconstitute them into a new form for subsequent implementation. Information Systems Reengineering for Modern Business Systems: ERP, Supply Chain and E-Commerce Management Solutions covers different techniques that could be used in industry in order to reengineer business processes and legacy systems into more flexible systems capable of supporting modern trends such as Enterprise Resource Planning (ERP), supply chain management systems and e-commerce. This reference book also covers other issues related to the reengineering of legacy systems, which include risk management and obsolescence management of requirements.

Download or read book Management Accounting in Enterprise Resource Planning Systems written by Severin Grabski and published by Butterworth-Heinemann. This book was released on 2009-05-16 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Current evidence points to management accountants using traditional software (such as spreadsheets) for budgeting, ABC, balanced scorecards and other performance management techniques independent of, rather than integrated with Enterprise Resource Planning (ERP) Systems. While there has been some limited research on the effects of ERP systems on management accountants, this report provides a comprehensive analysis of the consequences of implementation of ERP systems for management accountants. • This report provides a theoretical basis for studying the impact of Enterprise Resource Planning (ERP) systems on management accounting and provides critical insights into the opportunities provided by ERP systems for the most efficient use of management accounting techniques. • The seven UK case studies of ERP implementations reveal the correlation between the success of the system implementation and the development of the role of management accountants in business partners thereby identifying the changes and skills required of management accountants. • The book provides guidance to management accountants on the changes they need to make in order to achieve the most from an ERP system implementation.

Download or read book Innovations in Enterprise Information Systems Management and Engineering written by Michael Felderer and published by Springer. This book was released on 2016-04-02 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume presents the revised and peer reviewed contributions of the ‘ERP Future 2015’ conference held in Munich, Germany on November 16-17, 2015. The ERP Future 2015 Research conference is a scientific platform for research on enterprise information systems in general and specifically on core topics like business process management (BPM), business intelligence (BI) and enterprise resource planning (ERP) systems. Besides the scientific community the event also addresses businesses developing, implementing and using enterprise information systems. The 7 full papers and 5 short papers accepted for ERP were selected from 23 submissions. The papers consider topics in education in enterprise systems; business process management; enterprise systems and solution providers; and IT-trends.

Download or read book Integrated Business Processes with ERP Systems written by Simha R. Magal and published by Wiley Global Education. This book was released on 2011-08-24 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Integrated Business Processes with ERP Systems, 1st Edition, provides a comprehensive introduction to business processes and ERP concepts. The authors have based this textbook on the official SAP ERP training curriculum so that readers will be very well prepared to take and pass the entry-level consultant certification exam from SAP. This certification is the ticket to the highest paying jobs and is extremely sought after by SAP customers and partners. The authors have the full support of the SAP University Alliance program to promote this book as the gold standard for SAP courses.

Download or read book Enterprise Resource Planning Corporate Governance and Internal Auditing written by Hany Elbardan and published by Springer. This book was released on 2017-07-06 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates how corporate governance is directing the internal audit function (IAF) adaptation as a response to enterprise resource planning (ERP) systems. To date, there is insufficient knowledge about the adaptations of the IAF, which are required if it is to maintain its essential role as a governance mechanism. This book extends the reader’s knowledge by exploring and theorising the adaptation of the IAF after ERP introduction and points towards future trends. Adopting an institutional approach, it analyses how the IAF responds to the external governance pressures and the internal pressures of the control logic following the introduction of an ERP system. Featuring data from two listed companies in the food and beverage sector and two large banks operating in Egypt, this volume will be of interest to researchers and academics in the field of financing and ERP systems in particular.

Download or read book Competitiveness and Private Sector Development Sector Specific Sources of Competitiveness in the Western Balkans Recommendation for a Regional Investment Strategy written by OECD and published by OECD Publishing. This book was released on 2009-05-14 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report examines the apparel, automotive components and business process/technology outsourcing sectors in the western Balkans, focusing on competitiveness factors and including policy recommendations.

Download or read book Integration of Enterprise Resource Planning ERP and Customer Relationship Management CRM for Quality Service Delivery written by Markos Mulat and published by GRIN Verlag. This book was released on 2017-12-15 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2016 in the subject Business economics - Business Management, Corporate Governance, grade: 3.92, Addis Ababa University (Business and Economics), course: Public Management and Policy, language: English, abstract: Service quality and customer satisfaction are very important concepts that companies must understand in order to remain competitive in business and hence grow and in the process of delivering quality service, technology plays a larger role. The purpose of this study was to explore the achievements, pinpoint the challenges and scrutinize the prospects of integrating Enterprise Resource Planning (ERP) & Customer Relationship Management (CRM) and analyze their impact on quality service delivery in Ethiopian Airlines. A structured questionnaire was designed, pretested, modified, and self-distributed to senior executives, employees and customers of the company to capture data. A total sample of 165 were taken as a respondent. Out of these, 115 were employees of the company and 50 were customers who have made a flight with Ethiopian airlines on any route. Quantitative & qualitative techniques were selected to collect the data. Non-probability purposive sampling was used during the selection of the sample. The SPSS computer package was used to analyze the collected data. Feedbacks received from 84 employees and 45 customers were analyzed & the response rate was 73.1 and 90 percent respectively. The analysis of employee responses revealed that the integrated systems has improved various functions of different department in the company by acting as a catalyst to support the tactical planning processes, ensures the right number and kinds of people at the right place and right time, reduced the financial cycle closing time and improve the supply chain performance by adding value to the company. In addition, since the integration, the company is enjoying the ultimate benefit of all-in-one system that can decrease errors, lower cycle times, reduces turnaround time, and support management decisions. The findings also indicated that delivering high quality service increase customer satisfaction, which in turn leads to high level of customer commitment and loyalty. Several challenges were also pointed out among which included lack of finance to update and maintain the systems, lack of expertise in IT to operate the systems, lack of training and development of staff on the systems. The study also assessed the perception of the customers about the quality of the service delivered by the Ethiopian Airlines by using five dimensions of the SERVQUAL model.

Download or read book ERP Data Warehousing in Organizations written by Gerald G. Grant and published by IGI Global. This book was released on 2003-01-01 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Offering enterprise resource planning (ERP) deployment strategies for information as diverse as patient records, police and community relations, and geospatial services, this text addresses the complex issues that information and communication technologies pose for small, midsize, and large organizations. Provided are recent research findings as well as practical assessments and suggestions for managers."

Download or read book Maximizing Return on Investment Using ERP Applications written by Arthur J. Worster and published by John Wiley & Sons. This book was released on 2012-08-24 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Step-by-step guidance to achieving maximum return on investment for your company Written by Arthur Worster, Thomas Weirich, and Frank Andera, industry experts at the forefront of the business processes arena, Maximizing Return on Investment Using ERP Applications provides accountants, IT executives, and finance professionals with a new way of looking at enterprise resource planning (ERP)-driven business improvement programs. This timely book explores how leadership can view its organization as an integrated enterprise and what this change in perception might suggest. It considers various aspects of running a business and how a different approach may present new insight. Incorporates all aspects of gaining "Return on Investment" from ERP investments Considers change management from all angles, including working with the executive levels on defining return on investment cases, working through political and cultural issues at the executive leadership level Includes a companion website featuring exercises, reference materials, and case studies With the rapid implementation of ERP systems worldwide, business executives often have difficulty in determining the return on investment from such systems. Along with a companion website featuring exercises, reference materials, and case studies, Maximizing Return on Investment Using ERP Applications offers straightforward and hands-on guidance to lead your organization through the change process and ensure that the intended benefits can be achieved.

Download or read book Successful Implementation of ERP System written by Friedrich W. Espeter and published by tredition. This book was released on 2022-07-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, Friedrich Espeter shows you how to proceed successful the implementation of ERP systems. You will learn how a method-based agile approach helps to meet time, budget and quality targets and specially to find the right balance between changes in the software and in the business processes. It places particular emphasis on the practical aspects of the agile approach, e.g. in the form of workshops and best practices

Download or read book Proceedings of the XVII International symposium Symorg 2020 written by Dušan Starčević and published by FON. This book was released on 2020-06-30 with total page 751 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever since 1989, the Faculty of Organizational Sciences, University of Belgrade, has been the host of SymOrg, an event that promotes scientific disciplines of organizing and managing a business. Traditionally, the Symposium has been an opportunity for its participants to share and exchange both academic and practical knowledge and experience in a pleasant and creative atmosphere. This time, however, due the challenging situation regarding the COVID-19 pandemic, we have decided that all the essential activities planned for the International Symposium SymOrg 2020 should be carried out online between the 7th and the 9th of September 2020. We are very pleased that the topic of SymOrg 2020, “Business and Artificial Intelligence”, attracted researchers from different institutions, both in Serbia and abroad. Why is artificial intelligence a disruptive technology? Simply because “it significantly alters the way consumers, industries, or businesses operate.” According to the European Commission document titled Artificial Intelligence for Europe 2018, AI is a key disruptive technology that has just begun to reshape the world. The Government of the Republic of Serbia has also recognized the importance of AI for the further development of its economy and society and has prepared an AI Development Strategy for the period between 2020 and 2025. The first step has already been made: the Science Fund of the Republic of Serbia, after a public call, has selected and financed twelve AI projects. This year, more than 200 scholars and practitioners authored and co-authored the 94 scientific and research papers that had been accepted for publication in the Proceedings. All the contributions to the Proceedings are classified into the following 11 sections: Information Systems and Technologies in the Era of Digital Transformation Smart Business Models and Processes Entrepreneurship, Innovation and Sustainable Development Smart Environment for Marketing and Communications Digital Human Resource Management Smart E-Business Quality 4.0 and International Standards Application of Artificial Intelligence in Project Management Digital and Lean Operations Management Transformation of Financial Services Methods and Applications of Data Science in Business and Society We are very grateful to our distinguished keynote speakers: Prof. Moshe Vardi, Rice University, USA, Prof. Blaž Zupan, University of Ljubljana, Slovenia, Prof. Vladan Devedžić, University of Belgrade, Serbia, Milica Đurić-Jovičić, PhD, Director, Science Fund of the Republic of Serbia, and Harri Ketamo, PhD, Founder & Chairman of HeadAI ltd., Finland. Also, special thanks to Prof. Dragan Vukmirović, University of Belgrade, Serbia and Prof. Zoran Ševarac, University of Belgrade, Serbia for organizing workshops in fields of Data Science and Machine Learning and to Prof. Rade Matić, Belgrade Business and Arts Academy of Applied Studies and Milan Dobrota, PhD, CEO at Agremo, Serbia, for their valuable contribution in presenting Serbian experiences in the field of AI. The Faculty of Organizational Sciences would to express its gratitude to the Ministry of Education, Science and Technological Development and all the individuals who have supported and contributed to the organization of the Symposium. We are particularly grateful to the contributors and reviewers who made this issue possible. But above all, we are especially thankful to the authors and presenters for making the SymOrg 2020 a success!