Download or read book IEEE Std 20000 1 2013 written by and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book 20000 1 2013 IEEE Standard Adoption of ISO written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book IEEE Standard adoption of ISO IEC 20000 1 2011 written by and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: ISO/IEC 20000-1:2011, a service management system (SMS) standard, is adopted by the IEEE in this standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery, and improvement of services to fulfill agreed service requirements. This standard can be used by the following : An organization seeking services from service providers and requiring assurance that their service requirements will be fulfilled. An organization that requires a consistent approach by all its service providers, including those in a supply chain. A service provider that intends to demonstrate its capability for the design, transition, delivery, and improvement of services that fulfill service requirements. A service provider to monitor, measure, and review its service management processes and services. A service provider to improve the design, transition, delivery, and improvement of services through the effective implementation and operation of the SMS. An assessor or auditor as the criteria for a conformity assessment of a service provider's SMS to the requirements in this standard.

Download or read book IEEE Standard Adoption of ISO IEC 20000 1 written by and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book IEEE Standard adoption of ISO IEC 20000 2 2012 written by IEEE Computer Society. Software and Systems Engineering Standards Committee and published by . This book was released on 2013 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012. This standard enables organizations and individuals to interpret ISO/IEC 20000-1 more accurately and therefore to use it more effectively. The guidance includes examples and suggestions to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards. This includes guidance on the use of an SMS for the planning, design, transition, delivery and improvement of the SMS and services. At a minimum this includes service management policies, objectives, plans, service management processes, process interfaces, documentation, and resources. The SMS provides ongoing control, greater effectiveness, efficiency, and opportunities for continual improvement of service management and of services. It enables an organization to work effectively with a shared vision. Keywords: adoption, continual service improvement, IEEE 20000-2, service management system, SMS.

Download or read book IEEE Standard adoption of ISO IEC 20000 1 2011 written by IEEE Computer Society. Software and Systems Engineering Standards Committee and published by . This book was released on 2013 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: ISO/IEC 20000-1:2011, a service management system (SMS) standard, is adopted by the IEEE in this standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery, and improvement of services to fulfill agreed service requirements. This standard can be used by the following: An organization seeking services from service providers and requiring assurance that their service requirements will be fulfilled. An organization that requires a consistent approach by all its service providers, including those in a supply chain. A service provider that int ends to demonstrate its capability for the design, transition, delivery, and improvement of services that fulfill service requirements. A service provider to monitor, measure, and review its service management processes and services. A service provider to improve the design, transition, delivery, and improvement of services through the effective implementation and operation of the SMS. An assessor or auditor as the criteria for a conformity assessment of a service provider's SMS to the requirements in this standard. Keywords: adoption, business relationship management, capacity management, configuration management, IEEE 20000-1, information security management, release management, service continuity and availability management, service delivery, service level management, service management system, service provider, service reporting, SMS, supplier management.

Download or read book IEEE Standard Adoption of ISO IEC 20000 2 written by and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Information Technology and Systems written by Álvaro Rocha and published by Springer. This book was released on 2019-01-28 with total page 976 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book features a selection of articles from The 2019 International Conference on Information Technology & Systems (ICITS’19), held at the Universidad de Las Fuerzas Armadas, in Quito, Ecuador, on 6th to 8th February 2019. ICIST is a global forum for researchers and practitioners to present and discuss recent findings and innovations, current trends, professional experiences and challenges of modern information technology and systems research, together with their technological development and applications. The main topics covered are: information and knowledge management; organizational models and information systems; software and systems modeling; software systems, architectures, applications and tools; multimedia systems and applications; computer networks, mobility and pervasive systems; intelligent and decision support systems; big data analytics and applications; human–computer interaction; ethics, computers & security; health informatics; information technologies in education; cybersecurity and cyber-defense; electromagnetics, sensors and antennas for security.

Download or read book IEEE Std 15026 4 2013 written by and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book 15026 3 2013 IEEE Standard Adoption of ISO written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book 15026 4 2013 IEEE Standard Adoption of ISO written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book IEEE Std 15026 3 2013 written by and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book ISO IEC IEEE 15289 written by and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book 15026 1 2014 IEEE Standard Adoption of ISO written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book IEEE Standard for Adoption of ISO written by and published by . This book was released on 2010 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book ISO IEC IEEE FDIS P15289 D4 2017 written by and published by . This book was released on 2017 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book IEEE Std 15026 1 2014 written by and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: