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Book 101 Activities for Delivering Knock Your Socks Off Service

Download or read book 101 Activities for Delivering Knock Your Socks Off Service written by Performance Research Associates and published by AMACOM Div American Mgmt Assn. This book was released on 2009-06-17 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service® series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers’ needs. Taking the unique position of seeing things from the customer’s perspective, this collection of fun and enlightening exercises teaches customer service managers and employees valuable ways to help their organizations provide world-class service, and helps them create an action plan for improvement. Written in the same accessible and humorous style that made Delivering Knock Your Socks Off Service so popular, this companion guide covers such topics as: • how to say no • empathy vs. sympathy • service recovery • listening • email • telephone skills • customers from hell • winning words and soothing phrases • anticipting customer needs • building reliability • customer feedback • keeping a stress log • and more These simple but effective activities take only minutes, but deliver truly powerful, lasting results.

Book 101 Socks

    Book Details:
  • Author : The Editors of the Oz Creativ Series
  • Publisher : Schiffer Craft
  • Release : 2015
  • ISBN : 9780764348501
  • Pages : 0 pages

Download or read book 101 Socks written by The Editors of the Oz Creativ Series and published by Schiffer Craft. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With seven techniques and 101 patterns, this how-to book provides detailed, clear instructions for knitting and crocheting colorful and artful socks. These projects cover a wide range of skill sets, from the beginner to the advanced knitter. You'll learn, among other things, how to create sock heels in three different styles, knit with circular needles, knit from the toe up, and create felted textiles using your washing machine. A how-to primer on sock making is included for beginners, and size tables help you create socks that fit perfectly for all ages. Various sock styles include cable, stripe, and rainbow patterns, socks with fringe, pompons, and other embellishments, sport socks, slippers, socks with a "lodge" look, and even a dolphin motif.

Book Custom Socks

    Book Details:
  • Author : Kate Atherley
  • Publisher : Penguin
  • Release : 2015-08-07
  • ISBN : 1620337754
  • Pages : 193 pages

Download or read book Custom Socks written by Kate Atherley and published by Penguin. This book was released on 2015-08-07 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you knit them toe-up or top-down, getting just the right fit on hand knit socks can be a major challenge! In Custom Socks, Kate Atherley sets out to teach knitters of all levels the skills and tools they need to understand sock fit, and to knit a pair of socks that fit properly. She calls on her years of experience as Knitty's Managing Technical Editor, where she has edited hundreds of sock patterns, to share this information in a way that is easy to understand with patterns that inspire. So go ahead and treat yourself to these 15 original sock patterns that are easily customizable and work with any needle configuration. Your feet will thank you!

Book Sock Yarn One skein Wonders

Download or read book Sock Yarn One skein Wonders written by Judith Durant and published by Storey Publishing. This book was released on 2010-01-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: A veteran knitter presents patterns for projects that can be created using a single skein of sock yarn, including such items as baby clothes, scarves, hats, jewelry, bags, a dog sweater, and a lampshade.

Book Knitalong

    Book Details:
  • Author : Larissa Brown
  • Publisher : Open Road Media
  • Release : 2011-09-13
  • ISBN : 1453220763
  • Pages : 401 pages

Download or read book Knitalong written by Larissa Brown and published by Open Road Media. This book was released on 2011-09-13 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: An inspiring history of communal knitting events—from circles to online meet-ups to socially conscious knit-ins. Includes 20 projects. The immensely popular knitalong—an organized event where people knit together for a common goal—has only grown with the explosion of the Internet. Yesterday’s wartime Red Cross sock drives have evolved into today’s meet-ups at locales as diverse as cafes, state fairs, and major league ballparks, as well as international online gatherings; in fact, at any given time tens of thousands of people worldwide are involved in knitalongs, organized around a particular yarn, a favorite social cause, an intriguing project, a special event, or myriad other themes. Authors Larissa Brown and Martin John Brown present an inspiring look at centuries of people knitting together, and why knitters find the interaction so meaningful and worthwhile. Along the way, they offer 20 projects especially suited for different types of knitalongs. The Barn Raising Quilt and the Traveling Scarf, for instance, call on individual knitters to collaborate on a single project; while the Pinwheel Blanket and the Meathead Hat encourage a community of knitters to improvise on the same pattern to come up with a variety of results. Also included is essential information about finding, joining, and starting knitalongs. Hundreds of knitters participated in the knitalongs hosted by the authors as part of their research, and this book will inspire thousands more to get involved in the knitalong movement. The only book that celebrates this tradition of community and purpose, Knitalong is sure to have a powerful impact.

Book Fox in Socks

    Book Details:
  • Author : Dr. Seuss
  • Publisher : RH Childrens Books
  • Release : 2013-09-24
  • ISBN : 0385372078
  • Pages : 37 pages

Download or read book Fox in Socks written by Dr. Seuss and published by RH Childrens Books. This book was released on 2013-09-24 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kids will love learning how wacky words can be with this classic picture book of tongue twisters from Dr. Seuss! “This is a book you READ ALOUD to find out just how smart your tongue is. The first time you read it, don’t go fast! This Fox is a tricky fox. He’ll try to get your tongue in trouble.” When a fox in socks meets Knox in a box, you know that hilarity will ensue! Add chicks with bricks (and blocks and clocks) and you’re sure to get your words twisted and lips locked. With his unmistakable gift for rhyme, Dr. Seuss creates a fun way for beginning readers to dive into the joy of reading. Beginner Books are fun, funny, and easy to read! Launched by Dr. Seuss in 1957 with the publication of The Cat in the Hat, this beloved early reader series motivates children to read on their own by using simple words with illustrations that give clues to their meaning. Featuring a combination of kid appeal, supportive vocabulary, and bright, cheerful art, Beginner Books will encourage a love of reading in children ages 3–7.

Book Sock

    Book Details:
  • Author : Kim Adrian
  • Publisher : Bloomsbury Publishing USA
  • Release : 2017-09-07
  • ISBN : 1501315080
  • Pages : 145 pages

Download or read book Sock written by Kim Adrian and published by Bloomsbury Publishing USA. This book was released on 2017-09-07 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Object Lessons is a series of short, beautifully designed books about the hidden lives of ordinary things. Who ponders the sock? This common object is something people tug on and take off daily with hardly a thought. Unraveling the garment's history, construction, and use, Kim Adrian's Sock reintroduces us to our own bodies- vulnerable, bipedal, and flawed. Sock reminds us that extraordinary secrets live in mundane material realities, and shows how this floppy, often smelly, sometimes holey piece of clothing, whether machine-made or hand-knit, can also serve as an anatomy lesson, a physics primer, a love letter, a weapon, a fetish, and a fashion statement. Object Lessons is published in partnership with an essay series in The Atlantic.

Book The Ultimate Protest

Download or read book The Ultimate Protest written by Ray E. Boomhower and published by University of New Mexico Press. This book was released on 2024-03-15 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ultimate Protest: Malcolm W. Browne, Thich Quang Duc, and the News Photograph That Stunned the World examines how the most unlikely of war correspondents, Malcolm W. Browne, became the only Western reporter to capture Buddhist monk Thich Quang Duc's horrific self-immolation on June 11, 1963. Quang Duc made his ultimate sacrifice to protest the perceived anti-Buddhist policies of the Catholic-dominated administration of South Vietnam's president Ngo Dinh Diem. Biographer Ray E. Boomhower's The Ultimate Protest explores the background of the Buddhist crisis in South Vietnam in the spring of 1963 that led to Quang Duc's self-sacrifice as well as the worldwide reaction to Browne's photograph, how it affected American policy toward Diem's government, and the role the image played in the violent coup on November 1, 1963, that deposed Diem and led to his assassination. The book also delves into the dynamics involved in covering the Vietnam War in the early days of the American presence and the pressures placed on the journalists to stop raising doubts about how the war was going. Browne and his colleague David Halberstam shared the 1964 Pulitzer Prize for international reporting for their work in Vietnam.

Book One Skein Wonders

Download or read book One Skein Wonders written by Judith Durant and published by Storey Publishing, LLC. This book was released on 2006-10-30 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’re like most knitters, you have lonely skeins of yarn in your closet — casualties of projects discarded mid-row or leftovers from long-completed pieces. Offering 101 charming designs that use just a single skein of yarn, Judith Durant shows you how to turn these extra bits of fiber into stylish hats, mittens, scarves, and tea cozies. Covering a wide range of tastes and styles, this collection will inspire you to dig out your orphan yarn and get stitching.

Book Socks from the Toe Up

Download or read book Socks from the Toe Up written by Wendy D. Johnson and published by Potter Craft. This book was released on 2011-01-19 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover a new approach to sock knitting with Wendy D. Johnson and Socks from the Toe Up. This approach, made famous by her popular blog WendyKnits.net, will turn even the most reluctant knitter into a toe-up nut. Knitting a sock from the toe up saves yarn and always gives a perfect fit. And? No grafting! Wendy provides all the how-tos, tips, and techniques you need, as well as the pros and cons behind all of the cast-on, toe, heel, and bind-off options, gleaned from her years of experience. With more than 20 fun and beautiful patterns, Socks from the Toe Up has a sock for every foot. Whether you like bold textures or hearts and flowers, delicate lace or Bavarian cables, you (and your feet) will be covered here. Even if you’re casting on your first sock, or have been a top-down sock knitter for ages, you’ll find patterns and projects here that’ll keep your needles humming. Socks from the Toe Up is the hands-down best guide for toe-up socks. From the Trade Paperback edition.

Book Sock Knitting Machine 101

Download or read book Sock Knitting Machine 101 written by Donna Peters and published by . This book was released on 2009-12-09 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written for the person who just purchased a sock machine, it will show you how to unpack your machine, take it apart and put it back together. You will learn how to knit tubes, heels & toes, hang a hem, make your own knitted setup bonnet, and more. There is space on the pages to take & make your own notes. There are many up close photos that will show you details of the machines. If you can not make it to a sock machine event or find a local teacher, this book is like having me sit with you and explain to you how to use your sock machine. This is not a pattern book, it is a basic learn to use your machine book.If you have questions about what is included in this book please use the See Inside feature.

Book Let s Crochet Socks

Download or read book Let s Crochet Socks written by , Annie's and published by Annie's Wholesale. This book was released on 2023-09-05 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can crochet socks! With techniques as easy as crocheting a hat, this collection of sock patterns includes several designs that are fun, quick and delightful to wear. Plus, find helpful instructions that teach you everything you need to know about stitching socks that fit.

Book Knitting Socks from Around the World

Download or read book Knitting Socks from Around the World written by Kari Cornell and published by Voyageur Press (MN). This book was released on 2011-08-01 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents twenty-five patterns for a variety of knitted socks from a around the world.

Book Knit 2 Socks in 1

Download or read book Knit 2 Socks in 1 written by Safiyyah Talley and published by Storey Publishing. This book was released on 2022-03 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Knit 2 Socks in 1 introduces a distinctive new method that will appeal to sock knitters of all levels as the simplest, most accessible way yet developed to knit two socks at a time"--

Book Publications

    Book Details:
  • Author : United States. Office of Price Administration
  • Publisher :
  • Release : 1945-12-07
  • ISBN :
  • Pages : 1182 pages

Download or read book Publications written by United States. Office of Price Administration and published by . This book was released on 1945-12-07 with total page 1182 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Tales of Knock Your Socks Off Service

Download or read book Tales of Knock Your Socks Off Service written by Kristin Anderson and published by Amacom. This book was released on 1998 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "above and beyond" for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.